Business Details
Emergency
services
24/7 Locksmith & Glazing Services Isle of Wight
1st Glass and Locks is a family-run business based on the Isle of Wight with over 20 years of expertise in glass, lock, and UPVC repair services. Established to provide reliable solutions for both residential and commercial clients, we specialise in emergency lockouts, security upgrades, and glazing repairs across the island. Our team, comprising father-and-son duo Mark and Jake, operates 24/7, ensuring rapid response times within 30-60 minutes for urgent issues. As Trading Standards Approved professionals, we prioritise customer satisfaction through transparent pricing, no call-out fees, and a 12-month guarantee on all parts.Our services extend to Cowes, Ryde, Bembridge, Shanklin, Ventnor, and all surrounding areas of the Isle of Wight. With a focus on non-destructive entry methods and a comprehensive stock of locks from brands like Yale and Chubb, we complete most jobs in a single visit. Our commitment to quality is reflected in our free security surveys, competitive pricing, and a loyal client base built on recommendations. We accept cash, card, and bank transfers, providing written invoices for every job. Our teams extensive experience and dedication to ethical practices have earned us a strong reputation for reliability and trustworthiness.
Services
Locksmith Services
Emergency Glazing
UPVC Repairs
Boarding Up
Security Upgrades
Highlights and features
- Over 20 years of combined experience in glass and lock services.
- 24/7 emergency response with average arrival times of 30-60 minutes.
- Trading Standards Approved for quality and reliability.
- No call-out fees and free, no-obligation quotes.
- 12-month guarantee on all parts and workmanship.
Associations and certifications
- Trading Standards
What people say
Rapid response
Professional and polite
Competitive pricing
No hidden fees
12-month guarantee
Services
Locksmith Services
Our 24/7 locksmith services cover emergency lockouts, lock replacements, and security upgrades across the Isle of Wight. Using non-destructive entry methods, we resolve 99% of cases without damaging doors or locks. We stock leading brands like Yale and Chubb, ensuring most jobs are completed in one visit. Customers benefit from transparent pricing, no hidden fees, and a 12-month guarantee on all parts.
Emergency Glazing
We offer rapid boarding and glazing repairs for broken windows and doors, available 24/7. Our team secures properties promptly, replacing glass units or boarding up damaged areas to restore safety. Services include double-glazing repairs, misted unit replacements, and shopfront glass installations. All work comes with a 12-month guarantee, and we provide free, no-obligation quotes.
UPVC Repairs
Specialising in UPVC door and window repairs, we fix mechanisms, handles, hinges, and glass units. Common issues like stiff locks or misaligned doors are resolved using stocked parts or temporary solutions until replacements arrive. We offer free inspections and competitive pricing, with a 12-month guarantee on all repairs.
People
Mark
Owner/Operator
With over 20 years of experience in glass and lock services, Mark leads 1st Glass and Locks as a Trading Standards Approved professional. He specialises in non-destructive entry methods and emergency repairs, prioritising customer satisfaction through transparent, efficient service.
Jake
Technician
Jake, Marks son, brings hands-on expertise to the team, assisting with locksmith and glazing services. Trained in modern repair techniques, he ensures swift, reliable solutions for residential and commercial clients across the Isle of Wight.
Questions
What areas do you cover?
We serve all areas of the Isle of Wight, including Cowes, Ryde, Bembridge, Shanklin, Ventnor, and Newport, with 24/7 emergency coverage.
Do you charge call-out fees?
No, we offer free surveys and no call-out charges for all services, including emergency lockouts and glazing repairs.
What payment methods do you accept?
We accept cash, major credit/debit cards, and bank transfers for your convenience.
Are your services guaranteed?
Yes, all parts and workmanship come with a 12-month guarantee for your peace of mind.
How quickly can you respond to emergencies?
Our average response time is 30-60 minutes, with priority given to vulnerable customers and those with urgent needs.
Do you offer security upgrades?
Yes, we provide security surveys and upgrades including anti-snap locks, BS3621-compliant cylinders, and smart lock installations.
