Passionate about Property & Building Strong Relationships
Atwel James is a trusted estate agency guiding clients through the complexities of the property market in Bolton, Manchester, and Leeds. We are driven by a genuine desire to empower our clients, whether they're landlords, tenants, buyers, or sellers.
Our Commitment
Our team of experienced professionals understands the local market and the individual needs of our clients. We offer a comprehensive range of services, tailored to each client's unique circumstances. We combine in-depth market knowledge with a dedication to open communication and clear guidance throughout the process.
Landlords
- Free Property Valuation & Free Rental Appraisal: Get a new perspective on your property to maximize its value.
- Tenant Screening & Vetting: Find reliable tenants with our meticulous vetting process, ensuring peace of mind.
- Transparent Property Management: Comprehensive online portal for ultimate control over your investment.
Tenants
- Affordable Letting Fees: Transparent and competitive fees transparent and competitive fees, ensuring value for money.
- Dedicated Support: Responsive and experienced staff to guide you through the tenancy process.
- Peace of Mind: Comprehensive tenant vetting and extensive landlord protection measures.
Buyers & Sellers
- Market Expertise: In-depth market insights and tailored guidance to secure your dream home or find the perfect buyer.
- Competitive Fees: Affordable rates for exceptional service and results.
- Stress-Free Process: Smooth and streamlined transactions with our experienced team.
Our Values
At Atwel James, we uphold these core values:
- Transparency: Clear and open communication throughout the process.
- Integrity: Adherence to the highest ethical standards.
- Client-Focused: Prioritizing your needs and goals.
- Professionalism: Delivering a consistently positive and efficient experience.
Get in Touch Today
Let us be your trusted partner in navigating the complexities of the property market. Contact us today for a free consultation and discover the Atwel James difference.
Overview of Reviews
This collection of reviews provides a mixed bag of opinions about Atwel James, a letting agency. While some reviewers praise the agency's staff and service, others have had negative experiences.
Positive Comments
Staff and Service
Some reviewers have had excellent experiences with Atwel James, praising the staff's professionalism, friendliness, and willingness to help. Gemma, Naheem, and the team have been mentioned specifically for their exceptional service.
Efficient Communication and Problem-Solving
Reviewers have appreciated the agency's prompt communication and effective problem-solving. They have been kept informed throughout the process, and any issues that arose were addressed quickly.
Recommendations
Some reviewers have highly recommended Atwel James, citing their excellent service and positive experiences.
Negative Comments
Unprofessional Staff and Poor Communication
On the other hand, some reviewers have had poor experiences with Atwel James, citing unprofessional staff, poor communication, and a lack of transparency. Some have complained about the staff's rudeness, obnoxiousness, and patronizing attitude.
Property Maintenance Issues
Several reviewers have expressed frustration with the agency's handling of property maintenance issues, including botched repairs, leaks, and mould. Some have felt that their concerns were not taken seriously, and repairs were not carried out efficiently.
Inaccurate Information and Lack of Knowledge
One reviewer has expressed concern about the agency's lack of knowledge regarding the law around HMO and planning permission in Manchester, which could have led to legal issues if not for their own research.
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