We put you before the insurer. It's your car, it's your decision.
At LSB Electrical, Plumbing and Heating Limited, we take pride in being a trusted and professional electrical, renewables, plumbing, and heating installation, maintenance, and servicing company based in New Milton. Our team of electricians and plumbers has extensive experience in providing top-notch services to domestic, commercial, agricultural, and retail clients in Hampshire and Dorset.
Our Story
Our journey began with a small electrical team, and over the years, we have expanded to become a comprehensive M&E package provider, offering a wide range of services including lighting, CCTV and alarms, air conditioning, fuse boxes and rewires, plugs and switches, fire alarms, home automation, home cinema, data cabling, safety reports, and landlord work. Our plumbing and heating services include bathroom installations, fixing leaks, boiler installations, underfloor heating, and radiators.
Our Mission
Our mission is to provide exceptional services that exceed our clients' expectations. We strive to build long-lasting relationships with our clients, ensuring their complete satisfaction with our work. We take pride in our reputation, reliability, and competitive rates, and we aim to make sure our clients are overwhelmed with the quality of our work.
Our Services
We offer a comprehensive range of services, including electrical, plumbing, and heating services, tailored to meet the specific needs of our clients. Our electrical services include lighting, CCTV and alarms, air conditioning, fuse boxes and rewires, plugs and switches, fire alarms, home automation, home cinema, and data cabling. Our plumbing and heating services include bathroom installations, fixing leaks, boiler installations, underfloor heating, and radiators. We also provide safety reports and landlord work.
Our Team
Our team consists of highly qualified and experienced electricians and plumbers who are dedicated to providing exceptional services. Our operations and finance manager, Jamie Buckley, and our office and marketing/BD manager, Katie Cull, work closely with our owner and managing director, Liam Bailey, to ensure the smooth operation of our business. Our team of engineers, led by Dean Smith, Pete Stone, and Dave West, takes pride in providing top-notch services to our clients.
Overview of Reviews
The reviews of LSB are overwhelmingly positive, with the majority of customers expressing high satisfaction with the company's services.
Positive Experiences
Many customers praised LSB's responsiveness, professionalism, and quality of work. They were impressed with the company's ability to respond promptly to their queries and resolve their issues efficiently. Several customers mentioned that they were delighted with the work carried out, praising the company's reliability, punctuality, and competitiveness in pricing.
Praise for Individual Staff Members
Some customers specifically mentioned the excellent service they received from individual staff members, such as Pete Stone, Jamie, and Katie. They praised their knowledge, professionalism, and pleasant demeanor.
Negative Experience
However, one customer, James McGreary, had a negative experience with LSB. He claimed that he did not receive a quote as promised and was not contacted again despite following up.
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