Your Safety, Our Priority, Your Destination, Our Guarantee
At York Station Taxis, we are proud to be one of the oldest and most reliable taxi companies in York, North Yorkshire. Our office and taxi rank can be found opposite the main station exit, making us easily accessible to visitors and locals alike. Our team of over 100 drivers, including 6 female drivers, operate a fleet of over 70 cars, ensuring that we can cater to your travel needs 24/7, 365 days a year.
Our Services
We offer a range of services designed to make your journey with us as comfortable and convenient as possible. Our airport transfer service covers all major airports, including Leeds Bradford, Manchester, Doncaster, East Midlands, Teeside, Newcastle, Birmingham, Heathrow, Gatwick, Humberside, and Liverpool. Our uniformed drivers offer a friendly, reliable service, with vehicles ranging from executive cars to large saloon cars and taxi buses to accommodate groups and families.
In addition to our airport transfer service, we also offer mobile bookings, allowing you to book a taxi from the convenience of your mobile device. Our corporate accounts service is designed to cater to the business travel needs of our customers, providing a reliable and efficient service. We also have a range of wheelchair-friendly vehicles, ensuring that our services are accessible to all.
Our Commitment to Quality
At York Station Taxis, we pride ourselves on offering outstanding customer service. Our drivers are knowledgeable about York and surrounding areas, and are always happy to provide advice and information to make your journey with us as smooth as possible. We guarantee availability 24/7, 365 days a year, ensuring that you can rely on us to get you where you need to go.
Our History
York Station Taxis is part of York's rich history, with nearly 100 years of experience as a hackney carriage taxi firm. We are the only taxi company based at York station, making us the most convenient and accessible taxi service in the area. Our commitment to quality and customer service has earned us a reputation as one of the most reliable and trustworthy taxi companies in York.
Poor Customer Service
It appears that one customer, Simon Garbutt, had a disappointing experience with Station Taxis. He called to book a taxi for a pick-up two hours in advance, but was told that none were available. When he requested help finding alternative taxi companies in York, the handler was unhelpful and rude, suggesting that he use Google instead. This poor service has left Garbutt unlikely to use Station Taxis in the future.
Excellent Customer Service
On the other hand, six customers have had excellent experiences with Station Taxis. Nicholas McGregor, Matt Gallacher, Alison Chase, Marie Kiloh, Claudio Dias, and Uzma Jannath have all praised the company's timely and reliable service. Several customers have noted the friendly and professional staff, with some even singling out specific drivers, such as Andy and Mick Plate 78, for their excellent service.
Comparison
It is evident that Station Taxis has a mixed reputation, with some customers receiving poor service and others having positive experiences. While the poor service experienced by Garbutt was unfortunate, the company's excellent customer service has maintained a strong reputation with many customers.
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