Experience the Art of Hospitality
Berjaya Hotels & Resorts is a renowned hospitality chain with a rich history of providing exceptional services and unforgettable experiences to its guests. With a diverse portfolio of hotels and resorts across the globe, we pride ourselves on our commitment to delivering unparalleled comfort, convenience, and luxury.
Our Story
Berjaya Hotels & Resorts was founded on the principles of excellence, integrity, and passion for hospitality. Over the years, we have grown to become one of the most respected and beloved hotel chains in the industry, with a presence in Malaysia, Philippines, Sri Lanka, Seychelles, United Kingdom, Japan, and Iceland. Our journey has been marked by a steadfast commitment to innovation, quality, and customer satisfaction, earning us a loyal following of guests who trust us to deliver unforgettable experiences.
Our Services
At Berjaya Hotels & Resorts, we offer a wide range of services designed to cater to the diverse needs of our guests. From luxurious accommodations and fine dining to state-of-the-art meeting facilities and recreational activities, we strive to create an immersive experience that exceeds expectations. Our hotels and resorts feature elegantly designed rooms, suites, and villas, each equipped with modern amenities and facilities to ensure a comfortable and relaxing stay. We also offer a range of recreational activities, including spa treatments, golf, and dive experiences, designed to help our guests unwind and recharge.
Meetings & Events
Berjaya Hotels & Resorts is a preferred destination for meetings, events, and weddings. Our hotels and resorts feature state-of-the-art meeting facilities, equipped with cutting-edge technology and supported by a team of experienced event planners. We offer a range of customizable packages and services to ensure that every event is a success, from intimate gatherings to large-scale conferences and weddings.
Experience
At Berjaya Hotels & Resorts, we believe that every guest deserves an unforgettable experience. That's why we offer a range of experiences, including spa treatments, golf, and dive experiences, designed to help our guests unwind, relax, and recharge. Our hotels and resorts feature beautifully landscaped gardens, outdoor pools, and fitness centers, providing the perfect setting for relaxation and recreation.
Hotel Highlights
Several reviewers praised the hotel's beautiful surroundings, good security, and excellent location. Many also complimented the hotel staff for their hospitality and helpfulness.
Room Quality
Guests were generally satisfied with the cleanliness and comfort of the rooms. Some reviewers noted that the rooms were spacious and had a great view of the beach.
Food and Beverage
Reviewers enjoyed the hotel's buffet and room service, praising the quality of the food and the variety of options available. Some reviewers also appreciated the hotel's willingness to accommodate special requests, such as Jain food.
Service
The hotel staff received numerous mentions for their excellent service, with several reviewers praising the helpfulness and politeness of individual staff members.
Area for Improvement
A few reviewers mentioned that the hotel's buffet options were limited, and that the food was just average. Others noted that the hotel's service needs improvement, citing issues with room maintenance and staff responsiveness.
Room Issues
Some reviewers mentioned that their rooms were not updated and had minor repairs needed. Others noted that the rooms were not designed with families in mind, with limited amenities and no family rooms available.
Ambience
Guests enjoyed the hotel's beachfront location and the breeze, but some reviewers noted that the area around the hotel was noisy due to the proximity of a train station.
Overall Experience
Many reviewers reported an excellent stay at the hotel, praising the beautiful surroundings, good service, and comfortable rooms. However, a few reviewers noted that the hotel's price was too high for the quality of service and amenities offered.
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