Business Details
18 Years
experience
Emergency
services
Proactive Managed IT Services for Business Continuity
At IT Support 365, we specialise in delivering enterprise-class IT solutions tailored specifically for small and medium-sized businesses. Our proactive approach to managed IT services ensures continuous system operation while minimising vulnerabilities through 24/7 monitoring and preventative maintenance. With over 15 years of industry experience and a team of certified professionals, we combine cutting-edge Microsoft cloud technologies with comprehensive cybersecurity measures to protect and enhance business operations.Our consultative methodology prioritises understanding each client's unique requirements, enabling us to implement solutions that directly improve core business activities. As a Cyber Essentials-accredited provider, we maintain rigorous security standards while offering scalable services that adapt to evolving business needs across the UK, with particular expertise in serving organisations in the South of England.
Services
Managed IT Services
Cloud Solutions
Cybersecurity
24/7 Service Desk
IT Consultancy
Mobile Device Management
Network Cabling
Cyber Insurance
Windows 10 Migration
Wireless Networks
Details
- Year established: 2008
Highlights and features
- We offer proactive IT system monitoring and health checks to prevent issues before they occur.
- Our ServiceDesk365 packages provide enterprise-class support at predictable monthly costs.
- We maintain Cyber Essentials accreditation demonstrating our commitment to cybersecurity standards.
- Our consultants deliver tailored Microsoft cloud integration and virtual IT director services.
- We provide 24/7 service desk support with rapid response times for critical business operations.
Associations and certifications
- Cyber Essentials
Services
Managed IT Services
Our ServiceDesk365 packages provide continuous monitoring and maintenance of IT infrastructure. Using automated health checks and patch management, we prevent system failures before they occur. This proactive approach ensures business continuity for SMEs through guaranteed SLAs and expert support teams available 24/7.
Cloud Services
We implement Microsoft 365, Azure, and Dynamics 365 platforms to modernise business operations. Our cloud migration services transition IT expenditures from capital to operating costs while maintaining security. This approach provides scalable solutions that grow with your business requirements through virtual desktops and collaborative tools like Microsoft Teams.
IT Security Services
Our comprehensive security audits identify vulnerabilities and implement perimeter defences. Certified in Cyber Essentials standards, we deploy managed firewall solutions and endpoint security systems. Regular audits and risk assessments ensure compliance while maintaining business continuity through managed threat detection and response protocols.
24/7 Service Desk
Our round-the-clock support desk resolves issues with guaranteed SLA response times. Available via phone, email, or online portal, our expert technicians handle all IT queries from basic troubleshooting to complex system failures. This immediate access ensures minimal disruption to business operations through rapid problem resolution.
IT Consultancy
As virtual IT directors, we develop strategic technology roadmaps aligned with business goals. Our consultancy covers infrastructure planning, project management, and mobile device policies. We provide expert guidance on emerging technologies like IoT integration while maintaining compliance with evolving data protection regulations.
Questions
What is ServiceDesk365 and how does it benefit my business?
ServiceDesk365 is our proactive managed IT service that monitors systems 24/7, performs automated health checks, and applies security patches before issues occur. This prevents downtime and maintains business continuity through guaranteed SLA support.
How does your cybersecurity service protect businesses?
We conduct comprehensive security audits to identify vulnerabilities, implement perimeter defences, and deploy managed firewall solutions. Certified in Cyber Essentials standards, we provide ongoing threat detection and response protocols to safeguard your data.
Do you offer Microsoft cloud migration services?
Yes, we specialise in migrating businesses to Microsoft 365, Azure, and Dynamics 365 platforms. This transition modernises IT infrastructure while ensuring security compliance and scalability through virtual desktop solutions and collaborative tools.
What areas do you cover for on-site support?
While our monitoring is remote, we provide on-site support for businesses across the South of England and maintain clients throughout the UK. Our head office is located in Portland, Dorset with additional support hubs in Swindon and Warrington.
Can you help with IT strategy and planning?
Yes, our virtual IT director service develops technology roadmaps aligned with business objectives. We handle infrastructure planning, project management, and policy development for emerging technologies like IoT integration and data security.
