Warming Homes, Building Relationships
At Charnock Stoves and Installations, we are a traditional family-run business that has been serving the North West region for many years. Our team of experts is dedicated to providing top-notch services in the installation of wood burning and multi-fuel stoves. As Gas Safe and HETAS approved installation engineers, we take pride in our work and ensure that every installation meets the highest standards of quality and safety.
Our Services
We offer a comprehensive range of services to cater to all your stove installation needs. From initial consultations to the final installation, we provide expert advice and guidance to ensure that you get the right stove for your home. Our services include full breakout and new hearth installation, chimney lining, chimney sweeping, solid fuel stove installation, wedding day chimney service, smoke testing, brush and vacuum sweeping, soot and muck clearance, supply and fit solid oak beams, and all types of fire surrounds and hearths fitted.
In addition to our installation services, we also provide a chimney sweep service, including wedding day chimney service, where our experienced sweepers will ensure that your chimney is clean and safe for use. We understand the importance of maintaining your stove and chimney, which is why we offer regular maintenance and repair services to keep your stove running efficiently and safely.
Our Commitment to Quality
At Charnock Stoves and Installations, we are committed to providing exceptional customer service and ensuring that every installation meets the highest standards of quality and safety. Our team of certified installers and experienced engineers work closely with each client to understand their specific needs and requirements, providing personalized solutions that meet their unique needs. We take pride in our work and strive to exceed our clients' expectations, which is why we have built a reputation for excellence in the North West region.
Why Choose Us?
There are many reasons why you should choose Charnock Stoves and Installations for your stove installation needs. Firstly, our team of experts is fully qualified and certified, with years of experience in the industry. We pride ourselves on our excellent aftersales service, ensuring that our clients receive ongoing support and maintenance long after the installation is complete. As a family-run business, we understand the importance of building strong relationships with our clients, which is why we focus on providing personalized solutions that meet their unique needs and requirements.
Overall Experience
The majority of customers have had a fantastic experience with Charnock Stoves, with many praising the company's excellent service, workmanship, and professionalism.
Positive Aspects
- Friendly and Helpful: Many reviewers praised the friendliness and helpfulness of the team, particularly Dave, who went above and beyond to ensure customers were satisfied.
- Efficient and Clean: Several reviewers mentioned that the team was efficient, respectful of their furnishings, and left the workspace clean and tidy.
- Excellent Workmanship: Customers were impressed with the quality of work, with many commenting on the superb installation of their woodburners and fireplaces.
- Professionalism: The team's professionalism and expertise were highlighted by several reviewers, who appreciated the attention to detail and efficiency of the service.
Negative Aspect
- Rude Phone Manner: One reviewer had a poor experience when phoning for a quote, describing the person on the phone as "insufferably rude" and not interested in their query.
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