Business Details
33 Years
experience
Trusted Pet Boarding in Malvern
Nestled in the tranquil Malvern Hills, Strawbyn Boarding Kennels & Cattery has provided dedicated pet care since 1993. Our family-run facility, managed by John and Jane Horgan, combines decades of experience with a commitment to maintaining the highest standards of cleanliness and animal welfare. We offer purpose-built kennels and cattery units designed to ensure comfort and security for all pets. Our team supervises four daily walks across two acres of secure paddocks, promoting calmness and social interaction where appropriate. We prioritise individual attention through tailored exercise routines and dietary options, including hypoallergenic feeding or owner-provided meals.All pets receive medication administration at no extra charge, with strict vaccination protocols in place for health safety. Our taster day policy ensures new guests acclimate comfortably to our environment. The cattery provides heated sleeping compartments with scenic views, catering to feline residents' comfort. We maintain transparent communication with pet owners and collaborate with veterinary professionals when required. Our facility welcomes pre-visit inspections during opening hours, reinforcing our commitment to client confidence and service excellence.
Services
Kennel services
Cattery services
Taster days
Supervised walks
Medication administration
Details
- Year established: 1993
Highlights and features
- We require taster days to ensure pets adapt comfortably to our environment
- Our staff supervises four daily walks across two acres of secure paddocks
- We administer medications at no extra charge with strict vaccination protocols
- Heated kennels and cattery units maintain comfort in all weather conditions
- Experienced owners personally manage the facility with decades of expertise
What people say
Tranquil setting
Experienced staff
Secure paddocks
Heated units
Personal attention
Services
Kennel services
Our purpose-built kennels provide secure, heated accommodation with individual outdoor access. Dogs enjoy four supervised paddock walks daily, with options for social interaction or individual lead walks. Vaccination certificates are mandatory for all stays.
Cattery services
Double and single cattery pens feature heated sleeping compartments with scenic views. Cats receive twice-daily feeding and outdoor access to bird-viewing areas. Owners may supply preferred food options for special dietary needs.
Taster days
Mandatory introductory days help unfamiliar dogs acclimate to our environment. This assessment period allows staff to evaluate temperament and determine appropriate social interaction levels during future stays.
Medication administration
Our trained staff provides medication administration at no additional charge. Strict protocols ensure accurate dosage delivery while maintaining resident animal safety and comfort throughout their stay.
Supervised walks
Four daily guided walks across two acres of secure paddocks promote physical activity and mental stimulation. Staff monitor interactions to ensure safe socialisation while maintaining individual exercise options for more reserved pets.
People
John Horgan
Co-Owner
With over 30 years in pet care, John co-founded Strawbyn Boarding Kennels & Cattery to provide premium boarding services. He oversees facility operations and animal welfare standards.
Jane Horgan
Co-Owner
Jane co-established Strawbyn with John, bringing extensive animal handling experience. She manages daily operations and ensures consistent service quality across both kennel and cattery departments.
Questions
What vaccination records are required for boarding?
All dogs must show current vaccinations including Kennel Cough. Cats require up-to-date core vaccinations as specified by veterinary guidelines.
Is a taster day mandatory for new guests?
Yes, we require all first-time dogs to complete an introductory day to assess their suitability for group interactions and ensure comfortable acclimation.
Can I bring my pet's preferred food?
Yes, we accommodate special dietary requirements. Owners may supply their pet's regular food to maintain dietary consistency during their stay.
How are medication requirements managed?
Our trained staff administers medications at no extra charge. Please provide clear instructions and dosages when booking your pet's stay.
What are the check-in/check-out procedures?
Arrivals/departures occur during specified opening hours. Appointments outside these times require prior arrangement with our management team.
Are social interactions between dogs allowed?
With owner permission, we facilitate supervised group play for compatible dogs. Alternative individual walks remain available for more reserved pets.
