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Building Client Relationships for Life, One Workspace at a Time

At Hertford Glass, we pride ourselves on delivering high-quality double glazing products and services to homeowners in Hertfordshire and Essex. With over 40 years of experience in the industry, we have built a reputation for providing expert guidance, competitive prices, and exceptional customer service.

Our Story

Our journey began many years ago, with a simple passion for delivering exceptional double glazing solutions to homeowners in Hertfordshire and Essex. Over the years, we have grown and expanded our product range, but our commitment to quality, service, and customer satisfaction has remained unchanged. Today, we are proud to be one of the leading double glazing companies in the region, serving thousands of satisfied customers across Hertfordshire and Essex.

Our Services

At Hertford Glass, we offer a comprehensive range of double glazing products and services, including windows, doors, conservatories, orangeries, and replacement roofs. Our products are sourced from leading manufacturers, ensuring that they meet the highest standards of quality and performance. Our team of experts will work with you to design and install your chosen products, tailored to your specific requirements and budget.

Glass Services

In addition to our double glazing products, we also offer a range of glass services, including secondary glazing, glass splashbacks, balustrades, and cut glass. Our team of experts will work with you to create bespoke glass solutions that meet your unique needs and preferences.

What Our Customers Say

Don't just take our word for it! Our customers rave about our exceptional service, quality products, and competitive prices. Read our testimonials to hear what our happy customers have to say about their experiences with Hertford Glass.

Accreditations and Partnerships

We are proud to be members of FENSA, the Glass and Glazing Federation (GGF), and the BFRC. We are also accredited by the Which? Trusted Trader scheme, ensuring that our products and services meet the highest standards of quality and service.

Reviews
Positive: Excellent customer service, high-quality products, and reliable installation teams were the highlights of customers' positive experiences.
Negative: Poor communication, delayed responses, and unfulfilled promises were the main issues cited by dissatisfied customers.

Customer Experiences with Hertford Glass

Positive Experiences

  • Many customers praised the excellent service, helpfulness, and professionalism of the staff, particularly Dan, Jamie, Ryan, Seb, Jacob, Rhys, Adrian, Michael, Jason, Gordon, and the installation teams.
  • The company's reliability, communication, and attention to detail were highlighted as strengths.
  • Customers were pleased with the quality of the products and services provided, including window replacements, door installations, and glass repairs.
  • The company's ability to accommodate special requests and provide customized solutions was appreciated.

Negative Experiences

  • A few customers expressed frustration with poor communication, delayed responses, and unfulfilled promises from the company.
  • Some customers experienced issues with appointment scheduling, rescheduling, and lack of follow-through on commitments.
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