Pinarello METICULOUSLY ENGINEERED. WORLDTOUR TESTED.
Our Passion: Empowering Your Ride
In-Gear Cycles has been a trusted partner for cyclists in the Lewes area for over 25 years. We're passionate about cycling, and our mission is to empower every rider - from weekend adventurers to seasoned professionals - to achieve their fullest potential.
Supporting Your Every Need
Our services extend far beyond simply selling bikes. We offer:
Expert Bike Fitting
Get personalized advice and a tailored bike setup from our certified fitters, ensuring optimal performance and comfort. We even offer 3D pedal analysis for ultimate precision.
Comprehensive Servicing
From routine tune-ups to major repairs, our experienced mechanics will keep your bike running smoothly and efficiently.
Extensive Selection
Shop from a vast range of new and used bikes, from world-renowned brands like Specialized and Pinarello. We have something for every discipline, whether you're looking for a sleek road bike or a rugged mountain bike.
Community Driven
In-Gear Cycles is proud to be a hub for the local cycling community. We regularly host events, workshops, and club rides, fostering a supportive and welcoming environment for cyclists of all ages and abilities.
Our Expertise
Beyond just selling bikes and accessories, we offer:
- Specialized knowledge of cycling technology and trends
- Personalized advice on training and nutrition
- A wide range of workshops and courses to enhance your riding skills
Join the In-Gear Community
Whether you're seeking expert advice, a reliable bike, or a chance to connect with fellow cyclists, In-Gear Cycles is your one-stop shop. Come visit us today and let us help you take your cycling journey to the next level!
Exceptional Customer Service and Expertise
The majority of reviews for In-Gear Cycling praise the exceptional customer service and expertise of the mechanics, particularly James, Tom, and Jason. The reviewers rave about the professionalism, knowledge, and friendliness of the staff, who take the time to explain every aspect of the service and any potential issues to consider. The reviewers also commend the shop for its excellent work, attention to detail, and willingness to offer solutions and advice without applying pressure to spend extra money.
Punctual and Helpful Service
Reviewers appreciate the prompt and helpful service provided by In-Gear, with many mentioning that they received same-day service despite booking ahead. One reviewer even praised the shop for providing a complimentary hot drink while they waited. The reviewers also remark on the shop's ability to diagnose and fix problems quickly, and to adapt to unexpected issues, such as a puncture repair on a cold and wet morning.
Excellent Bike Fitting and Adjustments
Several reviewers specifically praise the shop's bike fitting and adjustment services, noting that the mechanics took the time to thoroughly assess their bikes and make adjustments to improve comfort and performance. One reviewer highlights the benefits of electric-assisted bikes for improving fitness and enjoying the outdoors, and another praises the shop's knowledgeable advice on bike choice and fitting.
One Dissatisfied Review
However, one reviewer had a disappointing experience with one of the mechanics, describing the service as "unhelpful & arrogant". The reviewer felt embarrassed and frustrated during their visit and felt that the mechanic's attitude was reminiscent of Lance Armstrong's alleged behavior.
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