Business Details
18 Years
experience
Emergency
services
Expert IT Support & Compliance Services in Suffolk
Strident delivers professional IT support and compliance solutions to businesses across Suffolk, Essex, and Norfolk. With a proven 6S methodology, we help organisations grow through tailored technology strategies, data protection expertise, and certified Microsoft engineering teams. Our commitment to quality is evidenced by ISO 9001 certification, a 98% customer satisfaction rating, and a 35-minute average issue resolution time.We specialise in cloud migration, cybersecurity implementation, and business continuity planning, serving clients from our Claydon headquarters since 2008. Our Microsoft Gold Partner status and Cyber Essentials certification demonstrate our technical authority, while our 24/7 support portal ensures continuous business operations for clients.
Services
IT Support
ISO Certification
Data Protection
Cloud Services
Cybersecurity
Backup Solutions
Network Management
Microsoft 365
Disaster Recovery
Compliance Services
Details
- Year established: 2008
Highlights and features
- 20+ years' experience in Microsoft Azure cloud solutions
- Team of Microsoft Certified Professionals with continuous training
- 98% customer satisfaction rating from local businesses
- ISO 9001 certified quality management systems
- 24/7 support portal with rapid response times
Associations and certifications
- ISO 9001
- ISO 27001
- Microsoft Gold Partner
- Cyber Essentials
What people say
Incredible service
Quick response
Knowledgeable staff
First class service
Excellent support
Services
IT Support
Our Microsoft-certified engineers provide comprehensive IT support across Suffolk and Essex. With remote and on-site assistance, we deliver 24/7 coverage and an average 35-minute response time. Services include hardware maintenance, software troubleshooting, and network management for businesses of all sizes.
ISO Certification
We guide businesses through ISO 9001 and ISO 27001 certification processes. Our experts provide gap analysis, documentation support, and audit preparation with UKAS-accredited certification bodies. This ensures compliance with international quality and information security standards.
Data Protection
Our data protection services include encryption solutions, vulnerability assessments, and GDPR compliance. We implement BitLocker encryption, Duo authentication, and Cisco Umbrella protection to safeguard sensitive business information against cyber threats.
Cloud Services
We offer Microsoft Azure cloud solutions and Microsoft 365 integration. Services include virtual server deployment, cloud backup, and Teams implementation for enhanced business communication and collaboration across distributed teams.
Backup Solutions
Our backup services combine onsite storage with cloud solutions for comprehensive data protection. We provide automated backups, rapid recovery systems, and secure UK-based server storage to ensure business continuity during disruptions.
People
Chris Joberns
Managing Director
With over 20 years' IT experience, Chris leads sales and strategy at Strident. He specialises in Microsoft Azure cloud solutions and maintains active Microsoft certifications.
Carissa Wyatt
Finance Director
Carissa manages our financial operations while ensuring continued investment in technical capabilities and staff development programs for client benefit.
Wayne Lanchester
Senior Engineer
Wayne provides expert network infrastructure support, combining technical proficiency with creative problem-solving for complex IT challenges.
Karen Gordon
Office Manager
Karen ensures efficient office operations and coordinates ISO certification compliance processes across our organisation.
Rebecca Richards
Compliance Specialist
Becky delivers cybersecurity training and implements data protection measures to help clients meet regulatory requirements.
Questions
What areas do you cover?
We provide IT services across Suffolk, Essex, and Norfolk with our Claydon headquarters serving East Anglia businesses.
Are you ISO certified?
Yes, we hold ISO 9001 and ISO 27001 certifications, with expert support for clients seeking similar accreditations.
Do you offer 24/7 support?
Our support portal operates 24/7 with emergency response available through our dedicated support line.
What Microsoft services do you provide?
We offer Microsoft 365 integration, Azure cloud solutions, Teams implementation, and certified engineering support across all Microsoft platforms.
How quickly do you resolve issues?
Our average resolution time is 35 minutes, with priority handling for critical business operations.
Can you help with cybersecurity?
We implement comprehensive security measures including encryption, multi-factor authentication, and Cisco Umbrella protection systems.
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