Bush Home is a spacious care home nestled in the heart of Darlaston, close to Birmingham. We offer a welcoming and supportive environment for individuals who require assistance with daily living. Established over 26 years ago, we take pride in providing compassionate and personalized care to our residents.
Our Philosophy of Care
At Bush Home, we believe in treating each resident with dignity and respect. We understand the importance of maintaining individual independence and encouraging residents to participate in all aspects of their care. Our highly skilled staff provide personalized care plans tailored to each resident's unique needs and preferences.
Our Facilities
Our modern and well-equipped care home features:
- Open-plan layout with comfortable communal areas and private bedrooms.
- Dedicated dining room and residents' lounge.
- Sensory garden and recreational area.
- Accessible bathrooms and wet rooms.
Our Services
Our comprehensive services include:
Personal Care
- Assistance with dressing, bathing, toileting, and medication management.
- Regular assistance with mobility and transfers.
- Specialized care for individuals with dementia and other chronic conditions.
Dementia Care
- Specialized activities and programs to stimulate cognitive function and memory.
- Secure dementia-friendly environments.
- Medication management and supervision.
Dietary Services
- Nutritious and delicious meals prepared by our experienced chefs.
- Flexible dining options to meet individual dietary needs.
Additional Services
- Laundry and linen service.
- Hairdressing and beauty treatments.
- Regular outings and social events.
Our Team
Our dedicated team of staff is highly skilled and experienced in providing compassionate and personalized care. Our nurses, care assistants, and support staff work together to ensure the highest standards of care for our residents.
Staff Performance and Management
The majority of reviewers expressed dissatisfaction with the staff's performance and management at the care home. They described the staff as "ignorant", "unprofessional", and "not trained", with some even stating that they "lie through their back teeth". The manager was specifically criticized, with reviewers calling them "not a caring person", "vile", and having a "bad attitude". It was also mentioned that the staff and manager do not listen to residents' requests or provide adequate care.
Facilities and Amenities
Some reviewers commented on the poor state of the facilities, describing the building as "confusing" and "poorly furnished". One reviewer mentioned that residents are often left to entertain themselves, implying a lack of activities or stimulation.
Positive Aspects
Despite the negative reviews, some reviewers did mention that there are some "amazing" staff members and a few who are "lovely".
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