Experience the Taste of Italy, With a View
At Winterfell Care Home, we are dedicated to providing high-quality residential care for the elderly, vulnerable adults, and disabled patients. Our team is committed to delivering exceptional care services that cater to the unique needs of each resident. We believe in creating a comfortable and homely environment that promotes independence, dignity, and quality of life.
Our Mission
Our mission is to deliver comprehensive care services to our residents within a comfortable environment, making Winterfell Care Home a place everyone can call 'home'. We strive to provide a high level of care 24 hours a day, ensuring that our residents feel safe and supported at all times.
Our Services
We offer a range of care services, including:
- Residential Care: Providing 24-hour care and support to our residents, ensuring their physical, emotional, and social needs are met.
- Day Care: Offering a safe and welcoming environment for day visitors, providing social activities, meals, and personal care.
- Activities & Events: Organizing stimulating activities and events, both indoor and outdoor, to promote socialization, mental stimulation, and physical activity.
- Chiropodist: Providing regular chiropody services to promote foot health and well-being.
Our Facilities
Our newly renovated building has a 'family-friendly' and 'homely' feel, with luxurious lounges, conservatory, games room, dining area, and spacious bedrooms with en-suite facilities. Our interior design and decor have been carefully chosen to create a comfortable and familiar environment for our residents. We also have a lovely garden with seating areas, a hairdressing salon, and regular visits from hair stylists, makeup artists, and barbers.
Our Team
Our team is comprised of experienced and qualified staff, with ongoing training, coaching, and development to ensure we provide the best possible care. Our Registered Manager has over 15 years of experience in the care industry and is qualified to NVQ Level 5. We believe in investing in our team to ensure they have the skills and knowledge to provide exceptional care.
Regulations and Accreditations
We are regulated and inspected by the Care Quality Commission (CQC) and the Nottingham City Council. We are proud to have a 5-star food and hygiene rating from the Food Standards Agency and are accredited by the Department of Health.
Our Commitment
At Winterfell Care Home, we are committed to delivering person-centered care, respecting the dignity and individuality of each resident. We encourage close involvement with residents, relatives, and loved ones, and our open-door policy ensures transparency and accountability.
Staff and Management
The management of the care home has been a subject of criticism, with one reviewer describing the present manager, Sandra, as unprofessional, dishonest, and a liability to the company. On the other hand, other reviewers have praised the staff and management, describing them as professional, great, and caring.
Care and Atmosphere
The care home has been commended for its warm and caring atmosphere, with one reviewer feeling at ease when speaking to the staff and management. The home has also been praised for the care it provides to its residents, with one reviewer stating that the staff treated their brother with care and dignity until the end of his life.
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