Creating a lifetime of clear sight for you
Who We Are
Smith & Swepson Opticians, established in 1978, is a trusted eye care provider in Cheltenham with over 65 years of experience. Driven by a passion for personal excellence and bespoke design, we prioritize creating a highly professional and personalized experience for adults and children alike.
Our Expertise
Our dedicated team of experienced professionals offers a comprehensive range of services, catering to all your eye care needs.
Comprehensive Eye Exams
We conduct thorough eye examinations, utilizing state-of-the-art technology to assess your visual health. From routine check-ups to comprehensive consultations, our expert optometrist ensures your eyes receive the care they deserve.
Complete Optical Services
We provide a comprehensive selection of optical services, including:
- Bespoke consultations and examinations for spectacle and contact lens wearers
- Advanced dry eye management with the Optomap technology
- Urgent care services for eye emergencies
- Children's eye care tailored to their specific needs
Tailored Solutions
We understand that every individual's needs are unique. That's why we offer bespoke consultations to understand your visual requirements and preferences. We also provide a wide range of stylish frames and contact lenses to cater to your individual style and vision needs.
Passion for Innovation
Staying at the forefront of the industry, we actively embrace technological advancements and partner with leading manufacturers to provide you with the latest and most innovative products and services.
Our Commitment
At Smith & Swepson Opticians, we are committed to:
- Providing personalized and attentive care
- Offering a comprehensive range of quality products
- Delivering exceptional value and expertise
- Ensuring your long-lasting eye health and vision satisfaction
General Overview
The overall experience of the customers at Smith and Swepson is positive, with most appreciating the thorough eye tests, interpersonal service, and the wide range of stylish glasses available. The staff is often described as warm, professional, and knowledgeable, with a special mention for the image consultancy provided by Carol.
Positive Aspects
- Thorough eye tests and comprehensive retina camera analysis.
- Warm, professional, and knowledgeable staff.
- Wide range of stylish glasses and personalized frame recommendations.
- Good after-service care.
- High standard of service and customer satisfaction.
Negative Aspects
- Overcharging for low-quality lenses and reluctance to disclose the manufacturer.
- Refusal to provide a full refund and unwillingness to compare prices with other opticians.
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