Carpe Diem - Seize the travel moment!
At Reigate Travel, we pride ourselves on being a fully independent Surrey travel agency established since 1957. Our aim is to provide you with a bespoke, hassle-free, and financially protected service, giving you peace of mind at all times. Travel is our passion, and our loyal and experienced staff specialize in all types of travel, for all tastes, styles, and budgets. We help you realize your dreams and create a lifetime of memories.
Our team of travel experts have years of experience in the industry and have traveled extensively themselves, allowing them to provide personalized and professional service to our clients. We take the time to understand your travel needs and preferences, and our team will work tirelessly to ensure that your holiday or business trip is tailored to your specific requirements.
Our Services
At Reigate Travel, we offer a wide range of services to cater to all your travel needs. Whether you're looking for a relaxing beach holiday, an adventure-filled safari, or a business trip, we've got you covered. Our services include:
- Leisure travel: We offer personalized holiday planning services, including flights, accommodations, and activities tailored to your preferences.
- Business travel: We provide a full range of business travel solutions to a wide range of large and small corporate accounts, located throughout the UK. We ensure that the client needs are precisely met before recommending travel solutions and utilize the latest technology to provide clients with tailor-made reports on their corporate travel expenditure.
What Sets Us Apart
At Reigate Travel, we pride ourselves on our flexibility and adaptability in these rapidly changing times. We understand that travel plans can change, and we're here to support you every step of the way. Our reputation is built on providing a personal and professional service, and we strive to exceed your expectations with every interaction.
Our Team
Our team of travel experts is dedicated to providing you with exceptional service and personalized attention. Meet our team members, including Donald Reid, our Managing Director, and Sandie Connelly, our Travel Expert, who have years of experience in the travel industry and are passionate about helping you plan your next trip.
Customer Experience
The reviews highlight the importance of attentive and knowledgeable staff in providing excellent customer service. Politeness and quick responses are key aspects of a positive experience.
Positive Aspects
- Staff politeness and helpfulness are major strengths, with one reviewer praising the quick response to their requirements.
- Exceptional service and first-hand knowledge are notable advantages.
- Staff knowledge is a significant asset, particularly when finding specific packages, such as cruises.
Negative Experience
- Unfortunately, one reviewer had a poor experience, citing a lack of attention from staff despite being the only customer at the time.
- The reviewer felt neglected, having to ask to take a seat and being made to feel like an intruder.
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