Trust us to keep you on the road
Our Story
At Town Centre, we pride ourselves on being a "One Stop Shop" for all your motoring needs. Established in the heart of Basingstoke, we have been serving the local community for years, providing a comprehensive range of services designed to keep your vehicle in top condition. From MOTs and tyres to servicing, repairs, and maintenance, our team of expert technicians is dedicated to delivering exceptional service with a personal touch.
Our Services
We understand that owning a vehicle can be a significant investment, and that's why we're committed to providing a one-stop solution for all your motoring needs. Our services include:
- MOTs: We offer Class IV MOTs for cars, vans, and motorcycles, ensuring your vehicle meets the highest safety and environmental standards.
- Tyres: We stock a wide range of tyres from leading manufacturers, and our expert fitters can help you find the perfect tyre for your vehicle.
- Servicing: Our technicians are trained to provide comprehensive servicing for all makes and models, ensuring your vehicle runs smoothly and efficiently.
- Car Repairs: From brakes and exhausts to clutches and gearboxes, our team can repair and replace worn-out parts to get your vehicle back on the road.
- Other Services: We also offer free brake checks, battery checks, and exhaust checks, as well as air conditioning services, timing and cambelt replacement, and tracking and wheel alignment.
Our Mission
At Town Centre, our mission is to provide exceptional service, quality, and value to our customers. We strive to build long-term relationships with our customers, and we're committed to delivering a personalized experience that exceeds your expectations. Whether you're looking for a routine MOT or a complex repair, we're here to help.
Why Choose Us
So why choose Town Centre for your motoring needs? Not only do we offer competitive pricing and a wide range of services, but we're also dedicated to delivering exceptional customer service. Our team is passionate about what we do, and we're committed to providing a hassle-free experience that leaves you feeling confident and satisfied.
Overall Experience
The reviews showcase a mix of positive and negative experiences at the garage. While some customers have praised the garage's staff for being friendly, helpful, and professional, others have expressed frustration with the service, citing issues with communication, pricing, and quality of work.
Friendly and Helpful Staff
Many customers have praised the garage's staff for being friendly, helpful, and professional. They have mentioned that they felt comfortable and not patronized, unlike in other garages.
Efficient Service
Some reviewers have appreciated the quick and efficient service provided by the garage, with one customer mentioning that their issue was dealt with within three hours of the call.
Professionalism
A few customers have complimented the garage on their professionalism, citing examples of thorough and detailed discussions about the work required on their vehicles.
Poor Communication
Some customers have expressed frustration with the garage's communication style, citing instances of arrogance and condescension from the staff.
Pricing Issues
A few reviewers have mentioned that they were not happy with the pricing, citing instances of hidden costs and surprise charges.
Quality of Work
A couple of customers have questioned the quality of work done by the garage, citing issues with tyres and wheel alignment.
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