Unlocking the potential of your property, one doorstep at a time.
At James Douglas, we pride ourselves on being one of the leading estate agents in Cardiff, offering a unique and personalized approach to buying, selling, and renting properties. Our team of experts has extensive knowledge of the local market, ensuring that we can provide our clients with the best possible service. With years of experience in the industry, we have built a reputation for being trustworthy, reliable, and results-driven.
Our Services
We understand that every client is unique, which is why we offer a tailored approach to meet their individual needs. Our services include:
- Sales: From valuations to viewings, we will guide you through the entire sales process, ensuring that your property reaches its full potential.
- Lettings: Whether you're a landlord or tenant, we can help you navigate the lettings market, providing advice on everything from property management to rent collection.
- Property Management: Our dedicated team can handle all aspects of property management, from routine maintenance to emergency repairs, giving you peace of mind.
- Commercial Serviced Offices: We offer a range of commercial properties, including serviced offices, to suit your business needs.
Our Values
At James Douglas, we believe in putting our clients first. Our core values are built around providing exceptional customer service, being proactive in our approach, and staying ahead of the curve in the ever-changing property market.
Meet the Team
Our team of experts is dedicated to providing exceptional customer service and achieving the best possible results for our clients. With years of combined experience in the industry, we have built a reputation for being trustworthy, reliable, and results-driven.
Our Locations
With offices in Cardiff, Pontypridd, and Newport, we have extensive knowledge of the local market, allowing us to provide our clients with the best possible service.
Excellent Customer Service
Most reviewers praised the excellent customer service provided by James Douglas Lettings. Many reviewers mentioned the helpfulness and professionalism of the staff, including Hannah Green, Matthew Birt, Kelsey, and others. They were appreciated for their prompt responses to queries, regular updates, and helpfulness throughout the process.
Efficient and Smooth Process
Several reviewers commended the efficient and smooth process of renting or buying properties with James Douglas Lettings. They appreciated the ease of communication, quick responses to queries, and the agents' ability to expedite the process.
Professionalism and Friendliness
Many reviewers praised the professionalism and friendliness of the staff at James Douglas Lettings. They were appreciated for their approachability, kindness, and willingness to help.
Negative Experiences
Unfortunately, a few reviewers had negative experiences with James Douglas Lettings. Some reviewers criticized the agents for unprofessionalism, poor service, and lack of communication.
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