Business Details
21 Years
experience
Emergency
services
Your Trusted IT Support in Colchester
Established in 2005, Dove Support has built a reputation for delivering reliable IT solutions across Essex and Suffolk. With over two decades of technical expertise, we specialise in supporting individuals and small businesses through computer repairs, network maintenance, and technology upgrades. Our 100+ client base benefits from tailored services including virus removal, data backup, and structured cabling solutions, supported by flexible scheduling that includes evenings and weekends.We prioritise clear communication, offering remote assistance options to minimise disruption while maintaining transparent order tracking. Our commitment to quality is reflected in our 90% client referral rate, ensuring technical challenges are resolved efficiently without compromising system integrity. We operate a 'no fix, no fee' policy, charging from 25 per hour with no hidden costs, and provide loaner equipment during repairs to maintain business continuity.
Services
Computer Repairs
Network Solutions
Virus Removal
Data Backup
Hardware Upgrades
Remote Support
Server Maintenance
VPN Setup
Printer Support
Mobile Device Repair
Details
- Year established: 2005
Highlights and features
- 20 years of technical expertise in IT support
- 100+ satisfied clients across Essex and Suffolk
- Remote assistance options available for quick resolution
- No fix, no fee policy with transparent pricing
- Flexible evening and weekend service availability
Services
Computer Repairs
Comprehensive hardware and software diagnostics for desktops, laptops, and servers. Our engineers resolve system crashes, component failures, and software conflicts while preserving data integrity. We provide same-day repairs where possible, with loaner equipment available during servicing to maintain business continuity.
Network Solutions
Design and implementation of wired and wireless networks for homes and businesses. We install structured cabling, configure firewalls, and optimise existing systems for improved performance. Our solutions include powerline adapters, Wi-Fi extenders, and enterprise-grade cabling infrastructure to ensure reliable connectivity.
Virus Removal
Professional malware detection and elimination services for infected devices. We perform deep system scans, remove malicious software, and implement protective measures to prevent future infections. Post-cleanup, we provide security recommendations including antivirus software installation and safe browsing practices.
Data Backup
Customised backup solutions to safeguard critical information. We configure automated backup systems, recover lost data from failed drives, and implement cloud storage integration. Our services include backup strategy consultations to determine optimal frequency and storage locations for business continuity.
Remote Support
Secure remote diagnostics and troubleshooting for software issues. Our technicians connect to devices via encrypted channels to resolve system errors, update software, and configure settings without requiring onsite visits. This service reduces downtime while maintaining data security through industry-standard encryption protocols.
Questions
What areas do you cover?
We provide IT support across Essex and Suffolk, including Colchester, Sudbury, Braintree, and surrounding areas.
Do you offer emergency services?
Yes, we provide urgent call-outs during evenings and weekends for critical system failures.
What pricing structure do you use?
Our charges start from £25 per hour with no hidden fees or call-out charges.
Can you help with network setup?
We design and install wired/wireless networks, including structured cabling and firewall configurations for businesses.
Do you provide remote support options?
Yes, we offer secure remote assistance for software issues to minimise disruption and save time.
What happens if my device can't be fixed?
We operate a 'no fix, no fee' policy – you only pay for completed repairs.
