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Business Details
29 Years
experience
Emergency
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Trusted IT Support and Consultancy in Woodbridge
React Computer Partnership Computer Partnership is a family-owned IT support and consultancy business established in 1997 by three brothersFrancis, Richard, and Alan Pledgerwith support from their sister, Penny. Based in Woodbridge, we deliver tailored IT solutions to businesses across the UK, prioritising measurable improvements in productivity and efficiency. Our approach combines technical expertise with a deep understanding of organisational needs, ensuring IT systems align seamlessly with business goals. We adhere to ITIL best practices and maintain a relentless focus on innovation, having evolved alongside technological advancements for over 25 years.

Our team of skilled professionals is empowered to resolve issues swiftly, offering 24/7 availability and transparent communication. Recognised for our straightforward, jargon-free service, we pride ourselves on being a trusted partner that businesses rely on to safeguard their operations and drive growth. With a proven track record of client satisfaction, including 5-star Google reviews, we remain committed to delivering cost-effective, future-ready IT strategies.
Services
IT Support IT Consultancy Cyber Security System Installation Business Continuity Document Management Microsoft 365 Solutions Power Apps Development Backup & Recovery
Details
  • Year established: 1997
Highlights and features
  • We have over 25 years of experience in IT support and consultancy.
  • Our team adheres to ITIL best practices for structured service management.
  • We guarantee 24/7 availability for urgent IT support needs.
  • Our solutions are tailored to enhance business productivity and security.
  • We hold a 5-star rating on Google Customer Reviews.
Associations and certifications
  • ITIL
What people say
5 star rated Efficient support Quick resolution Expert consultancy Reliable service
Services
IT Support
Our IT support services ensure businesses maintain seamless operations through proactive monitoring and rapid issue resolution. We utilise ITIL best practices to deliver structured, responsive support tailored to your organisation's needs. With 24/7 availability and transparent communication, we minimise downtime while maximising system efficiency.
Cyber Security
We develop multi-tiered cybersecurity strategies to protect businesses from evolving threats. Our approach includes vulnerability assessments, bespoke protection plans, and staff training to mitigate risks. By combining technical safeguards with practical guidance, we ensure robust defence against cyberattacks.
IT Consultancy
Our consultancy services leverage decades of industry experience to optimise IT infrastructure. We analyse business processes and recommend solutions that enhance productivity while reducing costs. From system upgrades to digital transformation, we provide strategic guidance aligned with your goals.
System Installation
We offer comprehensive IT system installation, including servers, networks, and hardware upgrades. Our team ensures smooth deployment with minimal disruption to operations. By tailoring solutions to your specific requirements, we create scalable, efficient infrastructures for long-term success.
Business Continuity
Our business continuity services prepare organisations for unexpected disruptions. We develop custom recovery plans and implement backup systems to ensure operational resilience. Through regular testing and updates, we safeguard your ability to maintain critical functions during crises.
People
Francis Pledger
Co-Founder
One of React Computer Partnership Computer Partnership's founding brothers, Francis has over 25 years' experience in IT infrastructure and service management. He focuses on strategic growth and maintaining technical excellence across all client solutions.
Richard Pledger
Co-Founder
As a co-founder, Richard oversees day-to-day operations and client relationships. His expertise in IT service delivery ensures React Computer Partnership Computer Partnership maintains its commitment to responsive, high-quality support.
Alan Pledger
Co-Founder
Alan, one of the original founders, specialises in technical implementation and innovation. He leads the team in adopting new technologies to provide cutting-edge solutions for React Computer Partnership Computer Partnership's clients.
Penny Pledger
Office Manager
Supporting the business since its inception, Penny manages administrative operations and client communications. Her organisational skills ensure smooth coordination across all departments.
Questions
What IT services do you offer?
We provide comprehensive IT support, consultancy, cybersecurity, system installation, business continuity planning, and Microsoft 365 solutions tailored to business needs.
Do you support businesses outside Suffolk?
Yes, we serve organisations across the UK, delivering both on-site and remote IT solutions to meet diverse operational requirements.
How quickly do you respond to support requests?
Our team aims to resolve issues within target timescales, with 24/7 availability for urgent IT support needs.
Can you help with cybersecurity compliance?
We assist businesses in meeting regulatory requirements through tailored security assessments, protection plans, and staff training programmes.
What makes React Computer Partnership Computer Partnership different from other IT providers?
Our combination of ITIL-certified processes, family business ethos, and focus on measurable outcomes creates long-term partnerships built on trust and expertise.