A Solid Reputation Built on Our People, Knowledge and Clients
At Cresta Gems, we have been providing top-notch quality hand made jewellery since 1986. Nestled in the heart of Derbyshire, our family-owned business has been delivering exceptional service, unmatched quality, and unparalleled craftsmanship for over three decades. Our passion for precious metals and gemstones is the driving force behind every piece of jewellery we create, and we take great pride in serving our customers with repair and re-design needs in our in-house repair center.
Bespoke Jewellery Made to Your Own Design
We understand that every individual is unique, and so is their style. That's why we offer bespoke jewellery design services that enable our clients to create their dream pieces. Our team of skilled Goldsmiths and Gemmologists work closely with our clients to bring their ideas to life. From a stunning engagement ring to the perfect pair of earrings, we can create beautiful jewellery that reflects your personality and style.
Quality Jewellery Repairs and Maintenance
Our commitment to our customers doesn't end with creating beautiful jewellery. We also offer quality jewellery repairs and maintenance services. Our in-house Goldsmiths have over 25 years of experience and continuing education to keep up with the latest techniques for repair and setting styles. Whether it's a broken clasp, a loose setting, or a full restoration, we can help. We take pride in our ability to do most repairs while you wait.
Certified Diamond Dealers and Gemstones
At Cresta Gems, we keep a large stock of certified diamonds and gemstones. Our diamonds are certified by world-renowned laboratories such as GIA, IGI, and HRD. Our certified Diamonds and Gemstones section provides a wide range of stones for our clients to choose from to create their perfect piece. We are dedicated to ethical sourcing and provide conflict-free diamonds and gemstones.
Trade Services
In addition to our retail services, we also offer a wide range of services for trade customers from chain repairs to stone replacements and laser welding. Our expertise and experience in the industry enable us to offer quality services and products at competitive prices.
Our Locations
We have three locations in Derbyshire and Derby, making it easy for our clients to visit us. Our Ripley location is on 23 Oxford Street in Ripley, Derbyshire. Our Heanor location is on 4 Ray Street in Heanor, Derbyshire, and our Derby location is on The Spot in Derby, Derbyshire. All our locations offer a wide range of services and products, and our team is always ready to assist our clients with their jewellery needs.
At Cresta Gems, we are passionate about creating beautiful jewellery that our clients can cherish for a lifetime. We believe that jewellery should not only be beautiful but also meaningful, and we strive to create pieces that our clients can connect with on a deeper level. We invite you to explore our website and visit our locations to experience our exceptional service and quality craftsmanship.
Overall Experience
The reviews for Cresta Gems are overwhelmingly positive, with every reviewer giving the jewellers a perfect 5-star rating. The common theme throughout the reviews is the exceptional customer service provided by the staff, with many reviewers praising their friendliness, professionalism, and helpfulness.
Efficiency and Service
Several reviewers have commented on the speed and efficiency of the service provided by Cresta Gems. From re-sizing rings to removing watch links, the jewellers have shown a ability to provide a quick and hassle-free experience. The staff are also praised for being helpful and willing to go the extra mile to ensure customers are satisfied with their purchases.
Range and Availability
While some reviewers have noted that the range of products available may be limited due to the shop's size, the jewellers have made up for this by offering a catalogue service, allowing customers to order items not currently in stock. This has clearly impressed many reviewers, who have praised the jewellers' willingness to accommodate their needs.
Reputation and Loyalty
Several reviewers have mentioned that they have been using Cresta Gems for many years and have always been satisfied with the service they have received. This suggests that the jewellers have built a strong reputation in the community and have earned the loyalty of many customers.
Minor Criticism
One reviewer, Dennis Henshaw, gave the jewellers a 4-star rating, criticising only the limited range of products available. However, this was a minor complaint and did not detract from his overall positive experience.
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