Business Details
13 Years
experience
Emergency
services
Your Trusted IT Partner in Stevenage
TekOne Technologies has established itself as a trusted provider of comprehensive IT solutions in Stevenage and across Hertfordshire. With over two decades of industry experience, our team of skilled engineers delivers tailored services including IT support, data management, cloud computing, and computer repairs. We prioritise local expertise, offering rapid response times and dependable service to minimise business downtime. Our approach combines proactive maintenance with reactive solutions, ensuring clients benefit from secure data backup, network optimisation, and customised IT infrastructure. As a company registered with Companies House (No. 8454200), we maintain strict adherence to professional standards while offering flexible service models, including fixed monthly fee structures and ad-hoc support.Our commitment to technical excellence is evidenced by 90% of issues resolved within an hour of reporting, alongside a 'No Fix, No Fee' guarantee for hardware repairs. Clients benefit from UK-based data hosting, GDPR-compliant cloud solutions, and specialist services ranging from NAS implementation to ransomware protection. This combination of technical proficiency, local accessibility, and customer-centric policies has earned us a 4.9-star rating from business clients across Hertfordshire and beyond.
Services
IT Support
Data Recovery
Cloud Services
Computer Repairs
Network Setup
WiFi Configuration
Managed IT
Ad-Hoc Support
Data Backup
Hardware Installation
Details
- Year established: 2013
Highlights and features
- 20+ years of combined IT industry experience
- 90% of issues resolved within one hour of reporting
- No Fix, No Fee guarantee for hardware repairs
- UK-based GDPR-compliant data hosting solutions
- Proactive managed IT support with fixed monthly pricing
What people say
Efficient service
Fantastic support
Great team
Knowledgeable staff
Reliable solutions
Services
Managed IT Support
Our proactive managed IT support ensures continuous system operation and data security for Hertfordshire businesses. Through remote monitoring and scheduled maintenance, we prevent issues before they impact operations while providing immediate assistance for urgent matters. Clients benefit from predictable costs through our fixed monthly fee structure and guaranteed rapid response times.
Data Recovery
Specialist data recovery services for failed hard drives, NAS systems, and cloud environments. Our engineers employ advanced techniques to retrieve data from physically damaged media and corrupted storage systems. We also implement preventive solutions to protect against future data loss incidents.
Cloud Services
Secure UK-based cloud solutions including email hosting, file sharing, and application deployment. We provide GDPR-compliant data storage with automated backups and custom permission controls. Our cloud migration services ensure smooth transitions with minimal business disruption.
Computer Repairs
Comprehensive repair services for desktops, laptops, and servers with a 'No Fix, No Fee' guarantee. Our technicians address hardware failures, software issues, and performance optimisation. Emergency repair options are available for critical business systems.
Network Setup
Professional network configuration including wired and wireless infrastructure. We implement secure business networks with guest access options, cross-location synchronisation, and robust cybersecurity measures. Ongoing support ensures optimal network performance and scalability.
Questions
What types of IT support services do you offer?
We provide help desk support, network management, cloud services, data backup/recovery, and software troubleshooting for businesses in Hertfordshire.
Do you offer on-site IT support?
Yes, we provide both remote and on-site support for hardware issues and system installations across Stevenage and surrounding areas.
How quickly can I expect a response?
90% of issues are resolved within one hour of reporting, with priority given to critical business operations.
Do you offer data and cloud services?
Yes, we provide secure UK-based cloud hosting, automated data backups, and GDPR-compliant storage solutions.
Do you repair computers and hardware?
Yes, we offer comprehensive repairs for all computer types with a 'No Fix, No Fee' guarantee and hardware upgrades.
