Relax, Rejuvenate, Repeat - Expert Hot Tub and Swim Spa Solutions
Here at Happy Hot Tubs, we pride ourselves on being the leading hot tub and swim spa retailer in the South and Midlands, with a reputation for excellence in customer service and expert advice. With over 35 years of experience in the industry, we take pride in providing our customers with the highest quality products and a comprehensive range of services to ensure their hot tub or swim spa experience is nothing short of exceptional.
Our Story
Founded on the principles of providing exceptional customer service and expert advice, Happy Hot Tubs has grown to become one of the most trusted and respected hot tub and swim spa retailers in the country. Our team of in-house experts has decades of combined experience in the industry, and we are proud to have won the prestigious Hot Spring International Dealer of the Year Award in 2021.
Our Services
At Happy Hot Tubs, we offer a comprehensive range of services designed to ensure our customers get the most out of their hot tub or swim spa. From our initial consultation and installation process to our ongoing maintenance and repair services, we are dedicated to providing our customers with a seamless and stress-free experience. Our services include:
- Hot Tub and Swim Spa Sales: We offer a vast range of hot tubs and swim spas from the world's leading manufacturers, including HotSpring Spas, the world's most popular hot tub brand.
- Installation and Setup: Our team of experts will install and set up your new hot tub or swim spa, ensuring it is perfectly configured for your needs.
- Maintenance and Repair: We offer a range of maintenance and repair services, including routine cleaning and servicing, to ensure your hot tub or swim spa remains in pristine condition.
- Chemicals and Accessories: We stock a comprehensive range of chemicals and accessories, including bromine, chlorine, and clarifiers, to ensure you have everything you need to keep your hot tub or swim spa running smoothly.
Why Choose Happy Hot Tubs?
At Happy Hot Tubs, we pride ourselves on our exceptional customer service, expert advice, and comprehensive range of services. Our customers can rely on us for:
- Unbiased and expert advice from our in-house team
- A comprehensive range of hot tubs and swim spas from the world's leading manufacturers
- Stress-free installation and setup process
- Ongoing maintenance and repair services
- Competitive pricing and finance options
Customer Satisfaction
The reviews for Happy Hot Tubs are overwhelmingly positive, with customers praising the company's excellent customer service, knowledgeable staff, and efficient installation process. Several reviewers have praised specific staff members, including Michael, Rob, Gary, and Tim, for their professionalism and helpfulness.
Installation and Service
Many reviewers have commented on the seamless installation process, with the installation team being described as "excellent", "polite", and "patient". The company seems to prioritize customer satisfaction, with reviewers noting that any issues were dealt with promptly and effectively.
Product Quality
However, one reviewer (Matt Cooper) had a disappointing experience with the product, citing that the new cover was "lightweight" and didn't sit flat on the tub, leading to poor insulation. Despite reporting this issue to Happy Hot Tubs, the reviewer felt that the company did not acknowledge the problem.
Showroom and Sales
Reviewers have praised the company's showroom, noting that it is well-laid out and allows customers to try out different tubs. Several reviewers have commented on the helpfulness of staff at the showroom, who took the time to answer questions and provide advice.
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