Trust us with your health, and let us care for you
Witton Medical Centre is a primary care centre located in Blackburn, dedicated to providing high-quality healthcare services to the residents of Witton and surrounding areas. Our team of experienced general practitioners, nurses, and support staff are committed to delivering exceptional patient care with compassion, empathy, and professionalism.
Our Services
We offer a wide range of services, including routine and urgent appointments, health checks, vaccinations, and chronic disease management. Our experienced clinicians provide personalized care and advice on various health matters, ensuring that our patients receive the best possible treatment and support.
Care Navigation
At Witton Medical Centre, we believe in providing our patients with choice and flexibility when it comes to accessing healthcare services. Our care navigators are trained to direct patients to the most appropriate health professional or service, ensuring that they receive the right care at the right time. This innovative approach helps reduce GP pressures, improves access to primary care services, and enhances the overall patient experience.
Clinics and Services
Our dedicated team provides a range of clinics and services, including health and wellbeing services, minor eye treatment, community pharmacy, and dental care. We also offer self-care advice and resources for common conditions that can be treated without the need for a GP appointment.
Booking an Appointment
We make it easy for our patients to book appointments, with a convenient online booking system and a dedicated appointments phone line. Our reception staff are trained care navigators who will direct your query to the appropriate clinician or service, ensuring that you receive the right care at the right time.
Our Commitment
At Witton Medical Centre, we are committed to providing exceptional patient care, striving to improve our services and enhance the overall patient experience. We believe in working together with our patients, listening to their needs, and providing personalized care and support.
Practice Performance
The reviews highlight a mix of positive and negative experiences with the practice. On one hand, many patients praise the friendly and helpful staff, including receptionists and doctors. Some reviewers mention specific staff members, such as Dr. Frouie, Danielle, and Julie, who have provided excellent care and support. Long-term patients appreciate the personal service and attention they receive.
Concerns and Issues
On the other hand, several reviewers express frustration and disappointment with the practice. Some common issues include:
- Difficulty in getting appointments, with some patients being told to call back later or being referred to pharmacies or hospitals.
- Poor communication, with some staff members being perceived as rude or discriminatory.
- Issues with prescriptions, including delayed or incorrect medication and conflicting information.
Staff and Doctor Performance
Some reviewers praise specific doctors, such as Dr. Frouie, for their helpfulness and support. However, others criticize the doctors for being lazy, petty, and unresponsive to patients' needs.
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