Quality Eyecare for Life, Get Info
R N Roberts Opticians is Cardiff's longest established optometric practice, dedicated to providing the highest standards of patient care. Our team of experienced optometrists, dispensing opticians, and support staff are committed to delivering exceptional service and expertise to ensure the best possible eye care for our patients.
Our Services
At R N Roberts Opticians, we offer a comprehensive range of services to cater to all your eye care needs. From routine eye examinations and contact lens fittings to specialized clinical services, including advanced glaucoma screening, diabetic screening, and low vision examinations, we are equipped to handle all aspects of eye care. Our clinical services also include lacrimal syringing, dry and watery eye clinic treatments, and NuLids assessment. Additionally, we provide specialized dispensing services, including paediatric dispensing, sports vision, and safety eyewear.
Our Team
Our team of professionals is led by experienced optometrists and dispensing opticians who are dedicated to providing exceptional service and care to our patients. Our team includes Mr. Chris Ellis, Miss Rowanne Black, Mrs. Louise Rymon-Welsh, Mr. Mark Medcraft, and Mrs. Marian Chamberlain, among others. Each member of our team is committed to staying up-to-date with the latest advancements in eye care and is dedicated to providing personalized attention to every patient.
Our Commitment
At R N Roberts Opticians, we are committed to providing the highest standards of patient care. We believe in building long-term relationships with our patients and strive to deliver exceptional service and expertise to ensure the best possible eye care. Our focus is on your ocular health, and we are dedicated to providing personalized attention to every patient to ensure that their unique needs are met.
Overall Experience
The reviews highlight the exceptional service provided by the opticians, with staff being described as friendly, helpful, and welcoming.
Staff
The opticians' staff are praised for their kindness, professionalism, and care. They are noted to be very helpful, even going above and beyond to assist patients, such as posting items and turning around glasses quickly.
Examinations and Appointments
Patients are impressed with the thoroughness of the examinations, and the promptness of appointments. Some reviewers mention that they were able to get an appointment at short notice, even on the same day.
Emergency Care
The opticians are commended for their emergency care, with reviewers praising the fast response to worrying eye problems and their ability to accommodate patients at short notice.
Customer Care
The customer care provided by the opticians is exceptional, with staff being patient, informative, and caring. Reviewers feel safe and valued, with some even stating that they will continue to use the opticians despite not living in the area.
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