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Sussex Laundry is a premier provider of dry cleaning and laundry services, based in the heart of Billingshurst, Sussex. Established for over 13 years, our company has built a professional reputation and a loyal customer base, thanks to our unwavering focus on attention to detail, quality and service. All of our laundry and dry cleaning services are carried out in our dedicated factory, using the latest technology machinery, procedures, and premium wash products. At Sussex Laundry, we believe in providing real value for money for our customers and strive to exceed their expectations.
Our Services
We offer a comprehensive range of laundry services to commercial and private customers, including:
- Dry Cleaning
- Personal Laundry Service
- Commercial Laundry Service
Our dry cleaning services include laundry, ironing, repairs, and alteration services, all carried out with the utmost care and attention to detail. We cater to a wide range of items, from everyday clothing to bed linen, curtains, duvets, and more. Our dedicated team of friendly staff is on hand six days a week to provide expert advice and assistance.
Our personal laundry service takes the hassle out of daily chores and can be customised to suit your specific needs. We will collect, launder, press, dry clean, and deliver your laundry back to your door, free of charge in most locations around Sussex. This service is perfect for busy individuals, families, and professionals who want to save time and enjoy fresh, clean clothes and linen.
For businesses, including holiday lets, B&B's, small hotels, restaurants, schools, health, sports and leisure clubs, spa's and beauty salons, we offer high-quality commercial laundry services. We pride ourselves on delivering impeccable service and premium quality, helping businesses maintain a professional and welcoming environment for their customers.
Free Collection and Delivery Service
At Sussex Laundry, we understand that convenience is key, which is why we offer a free collection and delivery service for orders over 15. This service is available in most areas around Sussex, including popular locations such as Horsham, Crawley, and Brighton. Our team will collect your laundry, dry cleaning, or commercial wash, transport it to our factory, and deliver it back to you promptly and professionally, saving you time and effort.
Express Clean Service
For items needed in a rush, we offer an 'express clean' service, ensuring your laundry is ready for you to collect the same day. This service is ideal for customers who need their clothes or linen cleaned quickly and efficiently.
Quality Assurance
At Sussex Laundry, we believe in providing impeccable service and premium quality, no matter the size or nature of the job. We use the latest technology machinery and premium wash products to ensure all items are expertly cleaned and pressed. After cleaning, our dedicated team of staff performs a careful manual check, ensuring each item is crisp and spotlessly clean when you collect it.
Whether you need your favourite dress dry cleaned, your family's laundry taken care of, or your business's linen professionally washed and pressed, Sussex Laundry is here to help. With our focus on quality, attention to detail, and commitment to customer service, you can trust us to exceed your expectations.
Customer Satisfaction
The customers who reviewed Sussex Laundry expressed a range of emotions, from disappointment to satisfaction. Some customers encountered issues with delivery and pick-up, while others praised the service.
Delivery Issues
Emma Lown gave Sussex Laundry 2 stars, stating that despite providing her postcode, she was told the company doesn't deliver to that area. She is in Sussex, making the claim confusing. Ella Murrell also had a poor experience, as her partner was told that his dry cleaning would be ready on Saturday at 12:30 PM, but the shop was closed when she went to pick it up. Ella tried ringing the shop but received no answer. These experiences highlight the importance of clear communication regarding delivery and pick-up times.
Positive Feedback
In contrast, Bianca Hunter and Crocket both praised Sussex Laundry. Bianca gave the company 5 stars, citing "absolutely brilliant customer service" and "great value." Crocket also gave 5 stars, stating that the company did a "fantastic job" with his winter duvet and bed linen, making them feel "crisp like a 5-star hotel." These reviews indicate that Sussex Laundry excels in customer service and quality of work.
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