Experience the difference with EPPH - Excellence at work
Our Journey
EPPH was established in 2012 with a simple vision: to provide exceptional customer service and build lasting relationships through dependable plumbing and heating services. Over the years, our ambition has grown, expanding our expertise to encompass various sectors like air conditioning, drainage, and electrical. Today, we are proud to offer a comprehensive in-house solution for all your building service needs.
What We Do
Our team of skilled professionals offers a diverse range of services, including:
Domestic & Commercial Services
- Plumbing & Heating: Installation, maintenance, and repair of boilers, central heating systems, and plumbing fixtures.
- Air Conditioning & Ventilation: Installation, maintenance, and repair of air conditioning systems, heat pumps, and ventilation systems.
- Drainage: Installation, maintenance, and repair of drainage systems, including septic tanks and drainage field installations.
- Electrical: Installation, maintenance, and repair of electrical systems, lighting, and security systems.
Industrial Services
- Engineering design and project management of complex mechanical installations.
- Comprehensive maintenance and repair services for industrial equipment and systems.
- Supply chain management and logistics solutions.
Additional Expertise
- Building Management & Control Systems
- Heating & Chilled Water Systems
- Industrial Projects covering Plumbing, Heating, Air Conditioning, Electrical and Controls.
What Sets Us Apart
- Customer Focus: We prioritize exceptional customer service, ensuring clear communication, prompt responses, and respectful treatment.
- Technical Expertise: Our skilled team stays updated with the latest industry advancements, allowing us to tackle challenging projects efficiently and effectively.
- Comprehensive Solutions: We offer a single point of contact for all your building service needs, eliminating the need for multiple contractors.
Working With Us
Join us and be part of a driven team that thrives on tackling complex challenges and exceeding client expectations. We value integrity, collaboration, and continuous learning, fostering a positive and supportive work environment.
Outstanding Customer Service
EPPH has consistently received praise for their excellent customer service. Reviewers have commended the company for their prompt responses, professionalism, and helpful advice on upcoming projects. They have also been praised for their willingness to work with customers who have disabilities, such as David Hunter, who was attended to by the company's engineers despite his mobility issues.
Variability in Quality of Work
While most reviewers have highlighted the company's excellent service, a few have noted inconsistencies in the quality of work. Ross Welham was disappointed with the skimping on a fitting during a gas supply upgrade, but other reviews mention no such issues. It is evident that the company's engineers are skilled and competent, but there may be occasional lapses in quality control.
Disappointing Experience
Paul Chittock had a terrible experience with EPPH, citing poor workmanship and a complete lack of customer care. His review serves as a stark contrast to the overwhelmingly positive feedback from other reviewers, and it is unclear what specific issue or issues led to his dissatisfaction.

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