Experience exceptional eye care with a personal touch
At Silverthornes Opticians, we pride ourselves on delivering exceptional clinical excellence and personalised care to our patients and customers. Our team of experts is passionate about providing top-notch advice on all aspects of ocular health, as well as fashion guidance for choosing the perfect frames to suit your unique style and budget. We offer a comprehensive range of services, including eye testing, contact lenses, repairs, and fittings, to ensure that you receive the best possible care for your individual needs.
Our Services
We understand that every patient's needs are unique, which is why we dedicate time to develop a personal treatment plan tailored to your specific requirements. Our eye tests, conducted by our highly experienced optometrists, are 30 minutes in duration, allowing us to thoroughly discuss your individual needs and any concerns you may have regarding your vision. We utilise the latest diagnostic ophthalmological equipment to examine your eyes thoroughly, helping us to decide if you require further assessment by an ophthalmology team.
Our services extend beyond eye testing, as we also offer a wide range of eyewear, including children's eyewear and sunglasses, to cater to diverse tastes and budgets. Additionally, we provide contact lenses, with our optometrist happy to discuss the options with you. We accept both NHS and private patients, ensuring that everyone has access to our exceptional services.
Our Commitment
At Silverthornes Opticians, we are committed to providing the highest level of care and service to our patients and customers. We have invested in the latest technology, including our Optical Coherence Tomography (OCT) machine, retinal camera, and diabetic screening procedures, to aid in the diagnosis and treatment of illnesses or diseases. We strive to build long-term relationships with our patients, providing them with trusted advice and guidance every step of the way.
Overview
The reviews for this optician are mixed, with some customers praising their excellent service and caring staff, while others have had negative experiences.
Positive Reviews
Several reviewers have had excellent experiences with the optician, praising their friendly and caring staff. They have also commented on the thoroughness of the eye tests and the willingness of the opticians to help with any problems or concerns. For example, one reviewer had a dry eye issue that was resolved after a treatment at the optician.
Negative Reviews
However, some reviewers have had poor experiences with the optician. Several have complained about rude or unfriendly opticians, while others have had issues with the service and care received. For example, one reviewer had poor service and was mistreated by the team, which led to an official complaint being lodged.
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