Transform Your Space, One Curtain at a Time
The Curtain Exchange has been a leading name in the industry for over three decades, having been established in 1990 by Liz Meston and Juliana Galvin. The business began as a single shop in Suffolk, and six months later, they opened their renowned store in Fulham, London. With a unique business model that focused on the recycling of high-end quality curtains, The Curtain Exchange quickly gained popularity and attracted entrepreneurs who opened their own branches.
The Curtain Exchange's concept has continued to thrive, despite the growth of second-hand trading sites. The reason for this is the personalised service that the shops offer. Customers can see and touch the curtains before they buy, making it a risk-free shopping experience. Moreover, The Curtain Exchange provides blinds and curtains made to measure, ensuring a perfect fit for customers' windows.
Our Services
At The Curtain Exchange, we specialise in making blinds and curtains to fit your windows, using high-quality materials and expert craftsmanship. We offer a wide range of fabrics, colours, and styles, from classic to contemporary, sheer opulence to minimalism, ensuring that we cater to every customer's unique taste and preference.
In addition to our made-to-measure service, we are also famous for our second-hand curtain service. We offer a platform for owners to turn their curtains into an asset, and for buyers to purchase good quality curtains at affordable prices. We thoroughly inspect and clean each curtain to ensure they meet our high standards, and our expert consultants are always on hand to offer advice and help customers achieve the look they desire.
Furthermore, we offer a selection of made-to-measure poles and accessories, allowing customers to complete their window dressing with a cohesive and stylish look. Our fabric by the metre service also provides customers with the flexibility to choose their preferred fabric and heading style for their curtains.
Our Branches
The Curtain Exchange has expanded over the years, with branches in Essex, Bath, and Suffolk. Our Head Office is located in Coggeshall, Essex, where customers can visit us and receive expert advice from our consultants. Our branches offer a wide range of curtains, blinds, poles, and accessories, and our staff are always on hand to help customers find exactly what they are looking for.
At The Curtain Exchange, we are committed to providing high-quality products and exceptional service. With over 30 years of experience in the industry, we have built a reputation for our expertise, innovation, and commitment to sustainability. We are proud to be a part of the circular economy, offering a platform for the recycling of quality curtains and promoting a more environmentally friendly way of shopping.
Customer Feedback Summary
The Curtain Exchange has received a variety of feedback from its customers, showcasing a mix of positive and negative experiences.
Positive Feedback
The company has been praised for its wonderful service and high-quality curtains by some customers. They have highlighted the professional and helpful staff, making the shopping experience a pleasure.
Negative Feedback
However, there have been instances of poor communication and customer service. A few customers have reported that their valuable items were donated to charity without their knowledge or consent, and they were not notified about the selling price of their items, leading to disappointment and frustration.
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