Expert Advice, Quality Installation, and Unbeatable Customer Service
Your reliable partner for sustainable and efficient home heating
Surrey Woodburners is a trusted local company specializing in the installation, maintenance, and repair of wood-burning stoves and fireplaces. With over experience in the industry, our team of experts provide comprehensive solutions to enhance the warmth and ambiance of your home.
1. Stove & Fireplace Consultation & Installation
- Personalized recommendations based on your needs and preferences.
- Comprehensive installation adhering to industry standards and safety regulations.
- HETAs-certified installations for peace of mind.
2. Comprehensive Aftercare & Service
- Routine chimney sweeping and stove servicing for optimal performance.
- Stove repair and maintenance.
- Supply of fireplace accessories, including door ropes, adhesive, glass cleaners, moisture meters, and carbon monoxide testers.
3. Design & Supply Services
- Custom-designed fireplace and chimney breast builds.
- Wide range of stoves to choose from, spanning traditional and contemporary styles.
- Supply-only options available for those who prefer to manage the installation themselves.
4. Commitment to Sustainability
- Dedicated to promoting the efficient use of wood as a renewable energy source.
- Partner with sustainable wood suppliers.
5. Excellent Customer Care
- Friendly and approachable customer service.
- Transparent pricing and clear communication throughout the process.
- Responsive and reliable after-sales support.
Our Values
- Integrity: We prioritize honesty, transparency, and ethical practices.
- Quality: We deliver meticulous workmanship and prioritize the use of high-quality materials.
- Sustainability: We champion sustainable heating solutions and responsible environmental practices.
- Customer Focus: We value strong customer relationships and prioritize your needs and satisfaction.
Experience the Surrey Woodburners Difference
At Surrey Woodburners, we aim to provide a seamless, enjoyable experience for every customer. We go above and beyond to ensure your satisfaction, delivering exceptional service from the initial consultation to the final installation and beyond. Contact us today and discover the warmth and ambiance that a wood-burning stove can bring to your home!
Exceptional Experience
All the reviews provided rave about Surrey Woodburners, praising their professional and friendly team, excellent communication, and high-quality installation work. The company's attention to detail, from providing dust sheets during installation to giving additional information and necessities, has earned them a reputation for outstanding customer service.
The reviewers appreciate the team's expertise and knowledge, with several mentioning specific team members, such as Charles, James, and Luke, who provided excellent advice and guidance throughout the process. The installation teams are praised for their tidiness, cleanliness, and efficiency, leaving the premises in a neat and orderly state.
Quality Workmanship
Reviewers highlight the exceptional quality of the installation work, with many mentioning that their new log burners are perfect and exactly what they wanted. The attention to detail and commitment to providing the best possible outcome have earned Surrey Woodburners a reputation for delivering high-quality results.
All reviews are five-star ratings, with no negative comments or criticisms. This suggests that Surrey Woodburners have consistently exceeded customer expectations, building a strong reputation for themselves in the industry.
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