Business Details
20 Years
experience
Your Trusted Partner for IT Services in Harrogate
Integral IT was founded in 2006 with a mission to deliver tailored IT solutions for businesses of all sizes. Our team of Microsoft-certified technicians provides 24/7 support, ensuring seamless operations for clients ranging from small enterprises to organisations with up to 250 staff. We specialise in cybersecurity, cloud computing, and infrastructure management, with a commitment to in-house expertise and no outsourcing. Our Cyber Essentials Plus certification underscores our dedication to data protection. Headquartered in Knaresborough with a London office, we serve clients nationwide, combining local knowledge with cutting-edge technology.With over 15 years of experience, we have earned a reputation for reliability, evidenced by numerous five-star reviews. Our approach blends proactive IT management with regular client consultations to align technology with business goals. We prioritise transparency, offering clear communication and no hidden fees, while investing in continuous staff training to maintain industry-leading standards. Our clients, including accountants, law firms, and charities, rely on us to future-proof their IT systems and safeguard against cyber threats.
Services
Managed IT Support
Cyber Security
Cloud Consultancy
IT Infrastructure
IT Consultancy
Data Backup
Cyber Essentials
Remote IT Support
Network Management
Microsoft 365 Solutions
Details
- Year established: 2006
Highlights and features
- We have over 15 years of experience in business IT support.
- Our team holds Microsoft-certified technical qualifications.
- We guarantee 24/7 availability for critical IT issues.
- All support is provided in-house with no outsourcing.
- We maintain a Cyber Essentials Plus certification for security excellence.
Associations and certifications
- Cyber Essentials Plus
What people say
24/7 availability
Cyber Essentials certified
No outsourcing
Proactive maintenance
Expert technicians
Services
Managed IT Support
Our managed IT support ensures continuous system monitoring and rapid issue resolution. We provide proactive maintenance to prevent downtime while offering 24/7 emergency assistance for critical problems. Clients benefit from customised service packages tailored to business size and sector requirements, including cybersecurity integration and compliance management.
Cyber Security
Integral IT's cybersecurity services include threat prevention, network security audits, and Cyber Essentials certification support. We implement advanced protection measures against phishing, ransomware, and data breaches while ensuring GDPR compliance. Regular security updates and staff training form part of our comprehensive risk mitigation strategy.
Cloud Consultancy
We specialise in cloud infrastructure design and migration services, optimising Microsoft 365 and Azure platforms for business efficiency. Our consultants assess technical requirements to implement secure, scalable cloud solutions with seamless integration to existing systems and full staff adoption support.
IT Consultancy
Our consultancy services cover IT roadmap development, infrastructure planning, and digital transformation strategies. We conduct technical audits to identify improvement areas and deliver cost-effective solutions aligned with business objectives, including software selection and vendor management.
IT Infrastructure
We design and maintain robust IT infrastructure with high-performance networks, server configurations, and data management systems. Our services include hardware procurement, wireless network optimisation, and disaster recovery planning to ensure business continuity and operational efficiency.
People
Jonathan Edwards
Managing Director
Jonathan founded Integral IT in 2006 and oversees strategic operations. With extensive IT industry experience, he leads the team in delivering tailored technology solutions while maintaining client relationships with major account holders across professional services sectors.
Simon Park
Operations Director
Simon manages day-to-day service delivery and technical operations. He ensures service level agreements are met across managed IT support and infrastructure projects, coordinating engineering resources to maintain high standards of client service and technical excellence.
Lee Bailey-Hague
Systems Engineer
Lee provides hands-on technical support for network systems and cybersecurity implementations. He assists clients with infrastructure upgrades, cloud migrations, and troubleshooting complex IT issues while maintaining vendor certifications for Microsoft and cybersecurity technologies.
Jordan Thompson
Microsoft Engineer
Jordan specialises in Microsoft 365 solutions and cloud platform integration. He supports clients with email security configurations, collaboration tool deployment, and optimising productivity software suites to enhance business workflows and data management practices.
Katie McDermid
Finance Manager
Katie manages financial operations and client billing processes. She ensures transparent cost management for service packages while supporting clients with budget planning for IT investments and infrastructure upgrades across the organisation's service offerings.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity solutions, cloud migration, and infrastructure management tailored to small businesses with 5-50 employees.
How do you handle cybersecurity threats?
We implement Cyber Essentials Plus-certified protections, including network monitoring, phishing prevention, and regular security audits to safeguard your data.
Can you support remote and hybrid working setups?
Yes, we specialise in secure remote access solutions, cloud collaboration tools, and IT infrastructure optimised for hybrid work environments.
Which business sectors do you work with?
We support accountants, law firms, financial services, charities, and professional services organisations with sector-specific IT requirements.
Do you offer nationwide IT support?
Our Yorkshire headquarters and London office enable nationwide coverage, with remote support available across the UK and beyond.
How do you ensure business continuity?
We implement proactive system monitoring, automated backups, and disaster recovery plans to minimise downtime and protect critical business data.
