Who we are
1st Choice Insulations is a leading specialist insulation company with over 25 years of experience in East Anglia. We've completed over 100,000 installations for individual homeowners, developers, architects, housing associations, and local authorities. Our commitment to service excellence and unwavering customer satisfaction sets us apart.
Our services
We offer a comprehensive range of insulation and energy-saving services to keep homes comfortable, efficient, and environmentally sustainable. Our skilled and experienced team can assist you with:
Loft Insulation
- Improve warmth and reduce energy bills by insulating your attic or loft space.
Cavity Wall Insulation & Extraction
- Prevent up to 35% of heat loss through cavity walls with innovative insulation solutions.
Timber Treatment
- Restore damaged timber structures caused by damp, rot, or infestation through expert treatment and preservation.
Roof Ventilation
- Ensure proper ventilation in your loft to prevent condensation, damp, and structural damage.
Trade Services
- Quotations for builders, architects, and surveyors based on plans, drawings, or on-site visits.
Why choose 1st Choice Insulations?
- Experienced and certified: Trained and accredited installers working to industry standards.
- Quality assurance: Committed to ISO 9001 and ISO 14001 quality management systems.
- Customer-focused: Supportive and responsive team dedicated to exceeding expectations.
- Competitive pricing: Transparent and affordable solutions tailored to your needs.
Our values
We believe in:
- Sustainability: Reducing energy consumption and environmental impact through insulation solutions.
- Accessibility: Providing clear and transparent information to empower our customers.
- Integrity: Maintaining high ethical standards and accountability in our work.
- Community: Supporting local businesses and promoting energy efficiency throughout the region.
Get a free survey
Contact us today to request a no-obligation survey and discover the potential for significant energy savings and a more comfortable home.
Customer Feedback on 1st Choice Home Improvements
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General Feedback
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1st Choice Home Improvements has received mixed feedback from customers. A significant number of customers have reported issues with their services, including problems with punctuality, professionalism, and quality of work. However, some customers have had positive experiences with the company.
Positive Feedback
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- Several customers have praised the professionalism and friendliness of the staff at 1st Choice Home Improvements.
- The work completed has been described as thorough and of high quality by some customers.
- A few customers have mentioned the benefits of the insulation services provided by the company, such as reduced heating costs.
Negative Feedback
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- A number of customers have reported issues with punctuality and reliability.
- Some customers have experienced problems with the quality of work, including damage to property and incomplete jobs.
- There have been several complaints about the customer service provided by the company, including unhelpful and rude staff, as well as difficulties in getting issues resolved.
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