Unlocking Your Security, 24/7 - Your Trust, Our Priority
Experienced Master Locksmiths Serving Mitcham and Beyond
Magrath Security has been serving the Mitcham community for over 35 years, providing comprehensive security solutions and expert lock services. Led by a team of experienced and certified locksmiths, we pride ourselves on fast response times, exceptional customer service, and unparalleled expertise.
Key Services
- Key cutting and duplication for all types of locks
- Supply and fitting/changing of all types of locks, including:
- Rim and Euro cylinders
- Double and single cylinder locks
- Cam and mortice locks
- Multi-point locking systems
- Lock repairs and maintenance
- Burglary repair and prevention
- Safe supply, installation and opening
- Emergency 24/7 call-out service
Specialized Services
- Master Key Systems: We design and install robust master key systems, providing secure access control and key management for both open areas and restricted zones.
- Security Assessments: Our experienced team can assess your property and recommend appropriate security measures.
- Security upgrades for UPVC doors and windows
Commitment to Quality and Customer Satisfaction
At Magrath Security, we believe in building lasting relationships with our clients. We prioritize:
- Quality: We use only high-quality materials and equipment from trusted brands.
- Security: Our vast experience and attention to detail ensure the utmost security for your property.
- Customer Service: We are dedicated to providing exceptional customer service, responding promptly to your needs and exceeding your expectations.
Why Choose Magrath Security?
With decades of experience, Magrath Security offers:
- Proven track record of delivering reliable security solutions.
- Team of highly skilled and certified locksmiths.
- Responsive and efficient service.
- Transparent pricing and no hidden fees.
Key Cutting and Locksmith Services
Positive Experiences
Several reviewers praised the locksmith's expertise, helpfulness, and professionalism. They appreciated the quick and efficient service, with some mentioning that the locksmith went the extra mile to help them. Some notable experiences include:
- A customer who had a problem with a front door lock malfunctioning, and the locksmith was able to sort it out over the phone, saving time and worry.
- A customer who needed two new keys for an unusual type of lock, and the locksmith managed to source the blanks and get access to the specialized cutter needed to complete the job.
- A customer who had an old UPVC sliding door lock repaired, which other locksmiths had said couldn't be repaired.
Negative Experiences
However, some reviewers had negative experiences with the locksmith, describing aggressive behavior, dishonesty, and poor quality work. Some notable issues include:
- A customer who had a key cut that didn't work, and the locksmith refused to accept responsibility.
- A customer who was charged a high price for a cylinder lock, which they claimed was overpriced.
- A customer who experienced aggressive behavior from the locksmith, including shouting and swearing in front of children.
- A customer who felt uncomfortable around the locksmith and left the shop immediately.
Critical Feedback
Some reviewers criticized the locksmith's practices, including:
- Closes earlier than advertised
- Keys not cut properly, with one reviewer having to return to the shop to get it recut
- Aggressive behavior and swearing in front of customers
- Overpricing and dishonesty
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