MJW Gas and Plumbing Services Ltd, a company based in County Durham, was established in 2007 by its proprietor, Mathew James Welsh. During a time of recession, Matt was confident that with hard work, high skill, and exceptional customer care, he could achieve customer satisfaction and loyalty. This strategy has proven successful, as not only has it brought existing customers back, but it has also led to recommendations to others. As a result, the company has grown each year, establishing a solid customer base that knows they can rely on MJW Gas and Plumbing Services Ltd for their plumbing and central heating needs.
Our team consists of two fully qualified engineers with a wealth of experience in the industry. We are Gas Safe registered and pride ourselves on the quality of our work, fitting only top-notch boilers and providing an excellent aftercare service. Our expertise covers a wide range of subjects, including gas pipework, cookers, hobs, fires, boilers, range cookers, plumbing and mechanical engineering, NVQ Levels 2&3, combination flue gas analysis, unvented domestic hot water, solar power, ground source and air source heat pumps, rainwater harvesting, and underfloor heating.
Services We Offer
At MJW Gas and Plumbing Services Ltd, we specialise in providing a variety of services, including:
*Boilers:* We recommend Vaillant boilers, known for their reliability and high-quality performance. As a Vaillant advanced installer, we offer up to a 10-year guarantee on these boilers, ensuring our customers have peace of mind.
*Central Heating Services:* Our team can install, repair, and maintain central heating systems, ensuring they are working efficiently and effectively.
*Renewable Energy:* We are experienced in installing and maintaining renewable energy systems, such as solar power, ground source and air source heat pumps, and rainwater harvesting.
*Plumbing Services:* From leaking taps to burst pipes, our team can handle any plumbing job, big or small.
*Controls:* We can install and maintain heating controls, ensuring your home or business is comfortable and energy-efficient.
Testimonials
We have many satisfied customers who have praised our work, including:
"MJW have always provided us with a truly first class service we can rely on." - GRoberts99
"Excellent service, very quick call out, turned up when they said they would. Honest, reliable, very reasonable, would highly recommend and use again." - Vic75
"Matt quoted promptly and reasonably. He turned up when he said he would. He and Chris were courteous and worked tidily and professionally. I would highly recommend them." - Dli
Excellent Service and High-Quality Work
The reviews for MJW Plumbing are overwhelmingly positive, with all authors rating their experience with the company 5 stars. The common theme throughout the reviews is the exceptional service and high-quality work provided by Mathew and Chris.
Professionalism and Communication
Several reviewers praised the professionalism and communication of the team. They were described as approachable, reliable, and informative, keeping customers up-to-date throughout the installation process. The team was also praised for their cleanliness and tidiness, leaving the customer's house in a good state after the work was completed.
High-Quality Materials and Workmanship
The quality of the work and materials used was consistently praised, with reviewers noting that the finished product was "superb, " "perfect, " and "exceeded expectations." The team was commended for their attention to detail and ability to transform spaces, making them look modern and beautiful.
Responsive and Efficient
Several reviewers mentioned the prompt and efficient response from MJW Plumbing, including one reviewer who had a sudden boiler failure and appreciated the same-day response and resolution.
Long-Term Relationship
Some reviewers noted that they had used MJW Plumbing for multiple projects over the years, citing the trust and confidence they have in the company and its team.
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