Experience the Best in Taxi Services
Here at LA Taxis, we are proud to be Newcastle's largest 24/7 taxi firm, with almost 30 years of experience operating in the North East. Our commitment to excellence has earned us the prestigious "Excellence in Taxi Services 2017" award, recognizing our innovative approach to the industry.
Our Services
We offer a wide range of services to cater to all your transportation needs. Our text/call back service ensures that you are kept informed about your journey, with updates on the dispatch and arrival of your vehicle, as well as its details. You can also download our mobile app to book faster on the go and estimate fare costs. We accept cash and all major credit and debit cards, making it convenient for you to pay for your journey.
Executive Service
For a more luxurious experience, our Executive Service offers a premium transportation solution for regular journeys or special occasions. Our luxury saloon cars are available 24 hours a day, 7 days a week, and are equipped with full leather interiors, air conditioning, and refreshments. Our uniformed drivers are professionally trained and will ensure that you arrive at your destination in style.
Corporate Accounts
We understand the importance of providing a seamless travel experience for businesses. That's why we offer the best Corporate Accounts in the North East, with great credit terms and a service second to none. Our dedicated accounts team is here to help you save time and money, with a range of services tailored to your specific needs.
Why Choose Us
With over 400 modern vehicles ranging from 4-16 seaters and Executive cars, we have the capacity to cater to all your transportation needs. Our drivers are polite, professional, and CRB checked, ensuring that you are in safe hands. We also offer a Wheelchair Accessible service, making us the number one choice for finding a local taxi service in the Newcastle area.
Reliable and Friendly Drivers
Some reviewers praised the taxi service for their reliable and friendly drivers. They reported that the drivers were helpful, courteous, and ensured they reached their destinations safely and on time.
Issues with Booking and Cancellations
However, several reviewers experienced issues with booking and cancellations. Some reported that the company did not refund cancelled bookings and added an additional fee. Others experienced difficulties with their bookings, including drivers not showing up or arriving late.
Complaints about Drivers and Vehicles
Some reviewers expressed dissatisfaction with the drivers and vehicles. They reported that some drivers were unfriendly, did not help with luggage, and had small vehicles with limited space for luggage.
Problems with the Automated System
Several reviewers encountered issues with the automated system, including incorrect locations, long wait times, and unhelpful responses from the automated voice message.
Disappointing Experiences
Some reviewers reported disappointing experiences with the taxi service, including drivers not showing up, long wait times, and unhelpful customer service.
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