Business Details
15 Years
experience
Emergency
services
Your Trusted IT Support Partner in Edinburgh
SixthSenseIT is an energetic and progressive IT support company based in Edinburgh, dedicated to delivering innovative and cost-effective solutions through intelligent deployment of technology. Our team includes Microsoft, CompTIA, and Cisco-certified engineers with over a decade of experience each, ensuring even the most complex IT challenges are resolved swiftly. Specialising in proactive support, we help prevent issues such as email loss, network vulnerabilities, and data security risks. Our services extend to hardware and software support, remote desktop assistance, and same-day device repairs, tailored to meet the needs of homes, businesses, and small offices.With a commitment to transparency, we offer fixed-price plans and subscriptions without hidden charges, alongside emergency support beyond standard business hours. Customer testimonials highlight our professionalism, affordability, and responsiveness, with clients praising our expertise in resolving technical issues efficiently.
Services
IT Support
Hardware Repairs
Network Installation
Remote Support
Computer Upgrades
Virus Removal
On-Site Visits
Consultancy
Device Diagnostics
Data Security
Details
- Year established: 2011
Highlights and features
- We offer fixed-price services with no hidden charges or unexpected costs.
- Our Microsoft and Cisco-certified engineers provide immediate responses to technical issues.
- We deliver flexible support plans, including same-day device repairs and remote assistance.
- Our proactive approach prevents IT problems before they disrupt your operations.
- We provide emergency support beyond standard business hours to ensure continuity.
Associations and certifications
- Microsoft
- CompTIA
- Cisco
What people say
Excellent work
Very professional
Reasonable charges
Quick response
Brilliant job
Services
IT Support
Our IT support services cover hardware, software, and network issues for homes and businesses. Certified engineers resolve problems swiftly, from email security to system upgrades. Proactive maintenance prevents future disruptions, ensuring seamless operations.
Hardware Repairs
We repair PCs, laptops, tablets, and smartphones with rapid turnaround. Expert technicians handle components like power sockets, screens, and hard drives. Same-day service is available for software-related repairs and diagnostics.
Remote Support
Resolve 90% of issues remotely within five minutes via secure desktop access. Ideal for software troubleshooting, virus removal, and configuration adjustments. Minimises downtime without requiring on-site visits for most queries.
Network Installation
We design and install wired, wireless, and wide-area networks tailored to your needs. Services include extending coverage, securing connections, and integrating devices like printers. Ensures reliable connectivity for homes and offices.
Computer Upgrades
Enhance performance through defragmentation, registry cleanup, and hardware upgrades. Optimise operating systems and browsers for speed. Protect against vulnerabilities while extending the lifespan of older devices.
People
Nash Syed
CEO
Nash has over 10 years' experience in IT, starting his career in 1997. He founded SixthSenseIT in 2011 and now leads a team of 10+ experts. He also runs an IT training academy in Edinburgh.
Arsalan Rashid
IT Support Engineer
Arsalan has over five years in IT support, gaining qualifications after freelancing. He joined SixthSenseIT following charity sector experience, focusing on resolving technical issues efficiently for businesses and individuals.
Questions
What areas do you serve?
We primarily serve Edinburgh and surrounding areas, including Granton. Remote support is available nationwide for software-related issues.
Do you offer emergency IT support?
Yes, we provide emergency support after standard business hours (09:00–17:00) via email, phone, or Skype for urgent technical issues.
Can you repair devices on the same day?
Yes, we offer same-day repairs for software issues that don't require extended processing. Hardware repairs are completed as quickly as possible.
Are your engineers certified?
Yes, our team includes Microsoft, CompTIA, and Cisco-certified engineers with over a decade of experience each.
Do you provide business IT support?
Yes, we offer tailored business support including remote desktop access, hardware/software coverage, and guaranteed callouts for SLA-compliant services.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Discounts are available for students, seniors, and subscription renewals.
