Business Details
50+ Years
experience
Your Trusted Swimming Pool & Hot Tub Specialists in Raglan
Oyster Pools has been a trusted name in the swimming pool, hot tub, and swim spa industry for over 45 years. Founded in 1975, we are a family-run business that combines decades of expertise with a commitment to quality and customer satisfaction. Our team specialises in designing and constructing bespoke swimming pools, installing premium hot tubs, and offering innovative wellness solutions. As the longest-established Jacuzzi dealership in the UK, we pride ourselves on our extensive product range, including award-winning showrooms and state-of-the-art installations. Our dedication to excellence is reflected in our accreditations with SPATA and BISHTA, ensuring adherence to industry standards. With a focus on personalized service, we provide free site visits, expert advice, and comprehensive aftercare.Our seven-time Peter Geekie Award for Retail Excellence underscores our reputation as a leader in the field. Whether you require an indoor pool, outdoor pool, swim spa, or sauna, we work closely with clients to deliver tailored solutions that exceed expectations. Our showroom in Raglan, Wales, offers a wide selection of products, including electric and wood-burning saunas, infrared saunas, and ice baths. We serve customers across Wales and the West, providing finance options, delivery, and installation services. With a legacy built on trust, innovation, and craftsmanship, Oyster Pools remains a family business large enough to handle any project yet small enough to care about every client's needs.
Services
Swimming Pools
Hot Tubs
Swim Spas
Saunas
Ice Baths
Enclosures
Heat Pumps
Pool Refurbishment
Details
- Year established: 1975
Highlights and features
- We have over 45 years of experience in swimming pool and hot tub installation.
- Our family business combines scale with personalized, attentive service.
- Award-winning showroom with seven Peter Geekie Retail Excellence awards.
- Accredited by SPATA and BISHTA for industry-leading standards.
- We offer free site visits and comprehensive aftercare support.
Associations and certifications
- SPATA
- BISHTA
What people say
Great experience
Professional installation
Excellent customer service
Award-winning showroom
Prompt aftercare
Services
Swimming Pools
We design and construct bespoke swimming pools tailored to your budget and space. Our expertise includes indoor pools with climate control, outdoor pools for summer enjoyment, and next-generation fibreglass one-piece pools. We also offer wooden pools, tiled pools, and refurbishment services for existing pools. Our team ensures every project meets SPATA standards for quality and safety.
Hot Tubs
As the UK's longest-established Jacuzzi dealership, we provide a wide range of hot tubs from leading brands like Vortex and Opal. Our showroom features models for 28 people, including holiday let options and ex-display units. We offer delivery, installation, and finance plans to suit every budget, ensuring a seamless experience from selection to aftercare.
Swim Spas
Our swim spas combine fitness and relaxation with one-piece designs for home use. Available in lengths from 12ft to 19ft+, they feature advanced hydrotherapy jets and dual-temperature options. Ideal for training or leisure, these energy-efficient pools are installed with minimal disruption and come with enclosures for year-round use.
Saunas
We offer electric and wood-burning saunas, including infrared, barrel, and cube designs. Our range includes indoor and outdoor models from brands like Sentiotec and Almost Heaven. Custom enclosures and accessories ensure a tailored experience, whether for relaxation or therapeutic benefits.
Enclosures
Protect your investment with our range of enclosures, including automated covers, pergolas, gazebos, and insulated fabric structures. Designed for hot tubs, swim spas, and pools, these solutions provide privacy, weather protection, and aesthetic enhancement while extending the usability of your outdoor space.
People
Gareth Coote
Managing Director
Gareth joined Oyster Pools in 1996 and became Sales Director in 2002. He acquired the business in 2020, expanding its product range to include wellness solutions. With over 25 years of industry experience, he focuses on customer-centric innovation and team leadership.
Robert Ralph
Commercial Director
Robert has been with Oyster Pools since 2000, overseeing commercial operations. He specialises in project management and client relations, ensuring seamless delivery of complex installations. His expertise in pool construction and customer service drives business growth.
Sarah Coote
Customer Care
Sarah manages client support, ensuring exceptional after-sales service. With a decade of experience in the wellness industry, she coordinates maintenance, repairs, and customer inquiries, maintaining Oyster's reputation for reliability and care.
Questions
What types of swimming pools do you offer?
We design and construct indoor pools, outdoor pools, fibreglass one-piece pools, wooden pools, tiled pools, and swim spas. Each is tailored to your budget and space requirements.
Are finance options available for hot tubs?
Yes, we offer 0% APR finance over 20–40 months and interest-bearing plans at 11.9% APR for 60–120 months, with deposits starting from £100.
Do you provide site visits before installation?
Yes, we offer free site visits to assess access, power requirements, and positioning, ensuring your chosen product fits seamlessly into your garden.
What areas do you serve?
We serve Wales, the West of England, and surrounding regions, including Monmouthshire, Newport, Cardiff, Bristol, and Herefordshire.
Are your products accredited?
Yes, we are accredited by SPATA and BISHTA, ensuring our pools and hot tubs meet rigorous industry standards for quality and safety.
