Expert Scaffolding Solutions for a Safe and Successful Project
A Family Business With Decades of Experience
Oyster Pools & Hot Tubs has been a leading name in the swimming pool, hot tub, and swim spa industry throughout Wales and the West for over 45 years. Founded on a foundation of expertise and a passion for water features, we combine extensive knowledge with a commitment to outstanding customer service.
Our Expertise
Our experienced team encompasses skilled professionals in:
- Swimming pool construction: We construct high-quality, bespoke pools tailored to your needs and preferences.
- Hot tub installation: We expertly install a diverse range of Jacuzzi hot tubs, ensuring a seamless and enjoyable experience.
- Swim spa and pool accessories: We provide a comprehensive selection of premium products to enhance your aquatic experience.
Products and Services
We offer a diverse portfolio of products and services, including:
Hot Tubs & Swim Spas
- Wide selection of hot tubs and swim spas to suit various budgets and needs.
- Comprehensive consultation and design services.
- Professional installation and aftercare support.
Swimming Pools
- All types of swimming pools constructed to high standards.
- Experienced pool construction and design consultants.
- Dedicated project management for a smooth and efficient process.
Saunas & Ice Baths
- Indoor and outdoor saunas with various features and sizes.
- Cool therapy ice baths for enhanced recovery and wellness.
Customer Commitment
At Oyster Pools & Hot Tubs, we pride ourselves on delivering exceptional customer service. Our friendly and knowledgeable staff are always happy to answer your questions and guide you through the process of choosing the perfect product and enjoying your aquatic sanctuary.
Visit Our Showroom
Experience the magic of our extensive showroom, featuring the largest selection of filled and working hot tubs in the region. Our dedicated team will be delighted to guide you through our diverse offerings and answer any questions you have.
Exceptional Customer Service
Oyster Pools and Spas have received numerous 5-star reviews from satisfied customers, highlighting their exceptional customer service and attention to detail. From initial contact to installation and aftersales, the team at Oyster have consistently demonstrated their expertise and commitment to providing top-notch service.
Installation and Aftersales
Many reviewers have praised the professional installation process, with some noting minor issues that were promptly resolved. The team has also been commended for their helpful advice and guidance throughout the process, making customers feel supported and informed.
Prompt and Efficient Service
Several reviewers have highlighted the speed and efficiency of Oyster's services, with some noting that issues were resolved within 24 hours. The team's prompt response and follow-up calls have also been praised.
Professional and Knowledgeable Staff
Oyster's staff have been consistently praised for their knowledge, professionalism, and courtesy. From showroom visits to installation and aftersales, the team has been commended for their expertise and willingness to help.
Problems and Concerns
One reviewer did experience issues with installation and subsequent after-sales service, citing delays and a lack of communication. However, this appears to be an isolated incident, and Oyster has generally been praised for their commitment to customer satisfaction.
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