Rethinking and reinventing gifts as you know them!
UpSide Down Presents is an independent gift, card, and souvenir shop located in the heart of Newcastle upon Tyne. Our shop, nestled next to Dog Leap Stairs, offers a unique and refreshing retail experience that combines affordability, creativity, and originality. Since opening our doors in July 2014, we have established ourselves as a must-visit destination for locals and tourists alike.
Our Story
Our story began with a simple idea - to create a gift shop that stands out from the crowd. Our co-founders, Sean and his dog Oscar, wanted to create a space that not only offers unique and quirky gifts but also provides a personal touch and exceptional customer service. Today, our shop is a haven for those seeking something different, something that says "I care".
Our Services
At UpSide Down Presents, we take pride in our carefully curated product range, which includes gifts, cards, and souvenirs that are both original and affordable. Our gifts are sourced from local, national, and international suppliers, ensuring that our customers have access to a diverse range of products that cater to all tastes and preferences.
Our gift collection includes impulse gifts, design-led keepsakes, and industry-cool merchandise that is sure to impress. Our greeting card selection is equally impressive, with unique, hilarious, and naughty cards that say it like it is. For those seeking souvenirs, we offer a range of magnets, postcards, tea towels, and more that celebrate the essence of Newcastle upon Tyne.
What Sets Us Apart
At UpSide Down Presents, we're not just about generating transactions; we're about creating an experience. We're passionate about providing exceptional customer service, and our knowledgeable team is always happy to offer advice, recommendations, and local insights. We believe in building relationships, not just selling products.
Why Visit Us?
So why should you visit us? For starters, we're not just a shop; we're an experience. Our shop is a haven for those seeking something different, something that says "I care". We're always open to conversations about the area, what to see and do, and the weather. And, of course, we welcome well-behaved dogs!
Positive Reviews
This shop in Newcastle has received an overwhelming amount of praise from its customers. Most reviewers have commented on the friendly and helpful staff, describing them as "nice", "super friendly", "pleasant", and "brilliant". The shop itself is considered "sophisticated and beautiful", "lovely", and a "little gem". Reviewers have been impressed by the variety of souvenirs on offer, including unique and local items. The shop's customer service has also been praised, with several reviewers mentioning personalized delivery and going out of their way to accommodate customers' needs. Many have expressed their enthusiasm for returning to the shop in the future.
Negative Review
One reviewer, Jacob Pritchard-Owens, gave the shop 4 stars, stating that it's "great for gifts or momentos from the area", but that the door can be difficult to open.
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