Transforming lives, one haircut at a time.
At Katherine's, we are a family-run business that has proudly been serving the North East for over 50 years. With a vast amount of experience in all areas of floristry, from small gifts to large corporate events and weddings, we have built a reputation for unrivalled quality, service, and value. Our dedicated customer service team will be happy to help with any enquiries, and we offer same-day local delivery for orders placed before 3 pm, with special deliveries available up until 6 pm.
Our Services
We offer a wide range of services, including stunning bouquets and stylish arrangements for every occasion, from birthday and anniversary gifts to weddings and corporate events. Our experienced and passionate designers create unique and bespoke floral arrangements, using only the freshest flowers and highest-quality materials. We also provide a range of special gifts to suit all occasions, such as champagne, teddy bears, and chocolates. Our online shop features a vast range of products, all created in-house by our talented designers.
Case Studies
At Katherine's, we've been incredibly lucky to work with a variety of clients from Newcastle, the North East, and beyond, helping them get their perfect fresh and silk floral arrangements for a range of occasions. From weddings and graduations to corporate events and ceremonies, we've had the privilege of working with some amazing clients, including Northumbria University, The Discovery Museum, and Aston Martin. Our case studies showcase our ability to deliver unique and striking designs that exceed our clients' expectations.
Our Values
At Katherine's, we value our customers above all else. We believe in delivering exceptional quality, service, and value, and we strive to exceed our customers' expectations at every level. Our team of experienced designers is inspired by the latest trends and fashion, and we continuously re-invent and improve our products and services to meet the changing needs of our customers.
Our History
Katherine's Florists was founded by Katherine herself, who followed her dream of running her own business in 1970. With a natural flair for design and a passion for flowers, Katherine built her business from scratch, growing from one shop to five branches and fifty staff. Today, Katherine's values are shared by her daughter Helen, the fifth generation, who steers the business in the twenty-first century. With London training and experience working with international designers, Helen brings a wealth of creativity and design skills to the table.
Customer Reviews of Katherine's Florists
Overall Impression
Katherine's Florists has received an overwhelmingly positive response from its customers, with the majority of reviewers praising the excellent service, beautiful flowers, and friendly staff.
Positive Feedback
Many reviewers have praised the excellent customer service, with staff members like Isobel and Lucy receiving special mentions for their kindness and helpfulness. The flowers were consistently described as beautiful, fresh, and of high quality. The shop's ability to accommodate special requests and deliver on time was also praised by many reviewers.
Negative Feedback
One reviewer had a negative experience, citing poor communication and a lack of apology from the staff. They expressed frustration with the lack of follow-through on promised phone calls and felt that the staff was evasive and unhelpful.
