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Expert Drainage Services in Norwich
Norwich Drain Services is a family-run business with over 25 years of experience delivering professional drainage solutions across Norfolk and Suffolk. Specialising in high-pressure water jetting, CCTV drain surveys, and emergency unblocking, we combine advanced technology with hands-on expertise to resolve domestic and commercial drainage issues efficiently. Our team prioritises transparency, offering competitive pricing starting from 49 for domestic unblocks while maintaining rigorous industry standards.

As members of Norfolk Trusted Trader, we uphold a commitment to reliability, ensuring every servicefrom routine maintenance to urgent repairsis completed to the highest quality. With a deep understanding of local infrastructure, we provide tailored solutions that address both immediate problems and long-term drainage health.
Services
Drain Unblocking Drain Cleaning CCTV Drain Surveys High Pressure Water Jetting Drain Excavations Planned Preventative Maintenance Repairs & Replacement Drain/Pipe De-scaling Home Buyers Report Septic Tank Services
Highlights and features
  • We have over 25 years of experience in drainage services.
  • Our team uses high-pressure water jetting for effective unblocking.
  • We offer 24-hour emergency call-out services.
  • We provide detailed CCTV drain surveys.
  • We are members of Norfolk Trusted Trader.
Associations and certifications
  • Norfolk Trusted Trader
Services
CCTV Drain Surveys
Our CCTV drain surveys utilise advanced camera technology to inspect pipework for cracks, root infestations, and blockages. This non-invasive method provides accurate diagnostics, enabling targeted repairs and reducing unnecessary excavation. Ideal for homeowners and insurers, surveys ensure compliance and long-term drainage health.
High Pressure Water Jetting
High-pressure water jetting clears obstructions in pipework from 3" to 12" diameters. Effective against grease, silt, and debris, this service restores flow efficiently. Suitable for domestic and commercial properties, it prevents recurring blockages and maintains system integrity without chemical use.
Drain Excavations
We conduct precise drain excavations to repair collapsed or damaged pipes. Using modern equipment, our team minimises disruption while replacing or fixing underground drainage systems. This service ensures lasting solutions for severe blockages or structural failures in residential and commercial settings.
Home Buyers Drain Report
A comprehensive drain report for property buyers identifies hidden drainage issues before purchase. Using CCTV inspection, we assess pipe condition, highlighting risks like cracks or root damage. This service provides peace of mind and informs negotiation or repair planning for prospective homeowners.
24-Hour Emergency Drain Service
Our 24-hour emergency service addresses urgent drainage failures, including blocked sewers and sudden backups. Rapid response teams deploy high-pressure jetting and CCTV diagnostics to resolve crises swiftly, minimising property damage and restoring functionality at any time of day or night.
People
Paul Turnell
Owner
Paul Turnell leads Norwich Drain Services with over 25 years of hands-on experience in drainage solutions. His expertise in high-pressure jetting and CCTV surveys ensures efficient, reliable service for Norfolk and Suffolk clients.
Questions
What areas do you cover?
We provide drainage services across Norfolk and Suffolk, including Norwich and surrounding rural areas.
Do you offer emergency services?
Yes, we operate a 24-hour emergency call-out service for urgent drain blockages and failures.
What pricing options are available?
Our domestic unblocking starts from £49, with transparent quotes provided before all work commences.
Are your engineers certified?
Our team are members of Norfolk Trusted Trader, adhering to strict standards of competence and reliability.
Can you handle commercial drainage?
Yes, we offer tailored solutions for commercial properties, including high-pressure jetting and scheduled maintenance.