Transforming Your Property, One Project at a Time.
The Lady and the Tramp Grooming Salon and Spa has been providing top-notch dog grooming services for 30 years as of September 2020. Our dedication to the welfare of all dogs in our care is unwavering, and we take great pride in ensuring the well-being of each dog that comes through our doors. Our team's expertise and commitment to the craft have earned us a reputation as an award-winning salon, and we are proud to compete at the championship level in the industry. We regularly attend grooming competitions across the country and invest in ongoing training and the latest grooming aids and tools for the salon.
Meet the Team
Carol Hutchins, the founder of The Lady and the Tramp, started the business 30 years ago in the rear of her garage. With a passion for dogs and grooming, Carol has grown the business into the successful salon it is today. She holds the prestigious qualification "International Certified Master Groomer (ICMG)" and is proud to share her vast knowledge and skills with her team. Carol and her team are all fully qualified in Canine First Aid and are committed to perfecting their skills and staying up-to-date on the latest techniques and equipment. When not at the salon, Carol can be found spending time with her beloved "Parcheeni" Standard Poodles, a breed she fell in love with when she needed a dog to practice her grooming skills on. The Parcheeni Poodles are successful in the UK Kennel Club Championship show ring, and Carol is passed by the UK Kennel Club to judge at Championship level.
Victoria Clasper joined The Lady and the Tramp team in 2020 with a Level 2 & 3 City & Guilds Diploma in Dog Grooming, both with distinctions. She is a Certified Canine First Aider and has attended numerous educational canine seminars, specializing in "Doodles" or Poodle crosses. Victoria runs her own grooming business in Newent and is excited to be a part of the Lady and the Tramp team, where she can experience different breeds and undertake high-end grooms.
Sophie Roberts has been grooming since 2014, completing her Level 2 & 3 City & Guilds Dog Grooming diplomas at Hartpury College while working in a popular Cotswold Salon as a grooming assistant. She started a mobile dog grooming business, which she loved running for three years. Sophie is thrilled to be a part of the Lady and the Tramp team, where she can pursue her passion for grooming and be a part of a supportive and fun team.
Our amazing team also includes Dani, our prep girl, who does a first-class job bathing and drying all the dogs. Her hard work and dedication enable our stylists to do wonderful grooms on every dog that comes through our doors.
At The Lady and the Tramp, we are a team that believes in the importance of the well-being of all dogs in our care. We are dedicated to providing the best possible grooming experience for every dog and their owner, and we take great pride in our work.
Customer Service and Staff
The majority of reviewers have reported excellent customer service and staff at Lady & The Tramp grooming salon. Several authors have praised the staff for being lovely, knowledgeable, and accommodating, with a genuine interest in the dogs. They have also commended the salon for providing a welcoming and comfortable environment for their pets.
Grooming Services
Reviewers have consistently praised the salon's grooming services, reporting that their dogs leave feeling happy and looking wonderful. Many have also appreciated the personalized attention and care given to their pets, with some even reporting a noticeable improvement in their dogs' behavior and anxiety levels.
Negative Experiences
Unfortunately, not all reviewers have had a positive experience. Two authors have reported negative encounters with the owner, Carol, who was allegedly rude, sarcastic, and bullying. One reviewer reported being shouted at by Carol for having arthritis and not wanting to do her dog's feet, while another reported feeling bullied and harassed.
Concerns
Some reviewers have expressed concern about the lack of regulation and customer service training at the salon. One nurse and reviewer feels that the owner should invest in customer service training to improve the overall experience for customers and their pets.
Summary
Be the first to review The Lady & The Tramp.
Write a Review
