We're here to look after you, now and in the future.
Nestled in the heart of Forfar, Academy Medical Centre stands as a trusted beacon of healthcare, serving the residents of Tayside for over two decades. With a team of highly skilled doctors, nurses, and healthcare professionals, we prioritize personalized care and comprehensive healthcare solutions.
Who We Are
Academy Medical Centre boasts a team of two GP Partners and one salaried GP supported by a dedicated team of nurses and healthcare assistants. We believe continuity of care is paramount, and strive to establish lasting relationships with our patients. Our modern, custom-built premises provide a comfortable and welcoming environment for all.
What We Do
Our services extend far beyond just treating illnesses and ailments. We offer a comprehensive range of healthcare solutions that cater to both physical and mental well-being.
Services at a Glance
- Primary care consultations: Addressing a diverse range of medical concerns.
- Nursing services: Comprehensive care and guidance from experienced nurses.
- Mental health support: Dedicated services to address your emotional and mental needs.
- Community outreach: Collaboration with local organizations to expand access to care.
- Preventative care: Vaccinations, screenings, and health advice to stay healthy.
Commitment to Quality Care
Patient satisfaction is our highest priority. We are committed to delivering:
- Personalised care: Tailoring treatment to individual needs and preferences.
- Compassionate approach: Understanding and addressing your concerns with empathy and understanding.
- Accessibility: Transparent communication and clear explanations of diagnoses and treatment options.
- Continuity: Maintaining consistent care with your chosen doctor whenever possible.
We encourage you to browse our website for more detailed information about
- Our comprehensive range of services.
- Online services and patient resources.
- Our team of dedicated professionals.
- Location and contact details.
Empowering Your Healthcare Journey
At Academy Medical Centre, we believe in empowering you to take an active role in your healthcare journey. Our online platform allows you to:
- Order repeat prescriptions
- Update your contact details
- Access helpful healthcare information, and
- Connect with us securely.
Inconsistencies in Service Quality
Reviews of the Academy Medical Centre vary widely, with some patients expressing frustration and disappointment, while others have had positive experiences. The centre's phone service has been a particular point of contention, with some patients finding it difficult to get through, while others have reported good communication.
Lack of Staff and Availability
Several reviewers have complained about the centre's lack of staff, with some stating that the reception is often closed or understaffed. This has resulted in long wait times and difficulty getting appointments. Some reviewers have also reported having to call back multiple times to get through to someone, only to be told that there are no appointments available.
Poor Reception and Staff Attitude
Several reviewers have criticized the centre's reception staff, describing them as rude, unhelpful, and dismissive. Some have reported feeling belittled or ignored when trying to get assistance.
Exceptional Care
On the other hand, a few reviewers have had positive experiences with the centre. One patient was impressed with the care her brother received, including a late appointment with a doctor who stayed to examine him. Another reviewer praised the centre's receptionist, who was helpful and efficient in arranging an appointment.
Be the first to review Academy Medical Centre.
Write a Review
