Transforming Your Home, Transforming Your Life.
At Polar Windows, we pride ourselves on being a family-owned business with a stellar reputation for delivering top-quality installations of conservatories, windows, and doors. With over three decades of industry experience, we're not just experts; we're innovators committed to quality and excellence.
Our Services
We offer a comprehensive range of services designed to enhance the comfort, security, and aesthetic appeal of your home. Our product range includes:
- Windows: We offer a variety of window styles, including casement windows, flush casement windows, tilt and turn windows, sliding sash windows, bow and bay windows, and more. Our windows are designed to improve security, reduce noise, increase warmth, and lower energy bills, all while enhancing the appearance of your home.
- Doors: Our door collection includes uPVC doors, composite doors, patio doors, French doors, bi-fold doors, and more. Our doors are designed to transform the appearance of your home, creating a great first impression and framing a perfect view of your back garden.
- Conservatories and Orangeries: We offer a range of conservatory styles, including classic conservatories, orangeries, and tiled conservatory roofs. Our conservatories are designed to create a new extension to your property, adding light and air into your home and creating additional living space tailored to your individual needs and style.
- Warm Roofs: Our solid conservatory warm roofs are designed to create an all-year-round usable space, perfect for enjoying a cozy winter and a cool summer. Our roofs boast a U-value of 0.15W/mK, ensuring optimal energy efficiency and comfort.
Our Commitment to Excellence
At Polar Windows, we're committed to delivering exceptional quality, value, and reliability to our customers. Our installation teams are highly trained and experienced in fitting all types of windows, doors, and conservatories. We're dedicated to providing a hassle-free installation process, ensuring that our customers receive the best possible service and support.
Showsite and Guarantee
Our purpose-built showsite in Chesterfield Road, Duckmanton, is designed to give customers a hands-on experience of our products. We're proud to offer a 10-year insurance-backed guarantee on every installation, giving our customers complete peace of mind.
Why Choose Polar Windows
At Polar Windows, we're dedicated to providing our customers with a superior level of service, quality, and value. Our team is committed to exceeding customer expectations, ensuring that every installation reflects our dedication to craftsmanship, innovation, and exceptional customer service.
Overall Experience
The majority of customers have had a positive experience with Polar Windows, praising the company's service, workmanship, and professionalism. The fitters were described as friendly, polite, and efficient, with many customers appreciating the care taken to minimize disruption and mess.
Quality of Work
The quality of the windows and doors installed by Polar Windows was consistently praised, with many customers commenting on the high standard of workmanship and attention to detail. The company's ability to manufacture windows to exact specification was also highlighted as a positive aspect.
Customer Service
The customer service provided by Polar Windows was largely praised, with many customers appreciating the helpful and informative nature of the company's representatives. The sales process was described as pressure-free, and the installation team was commended for their tidiness and professionalism.
Negative Experiences
However, a small number of customers reported negative experiences with Polar Windows, citing issues with customer service, communication, and the quality of work. Some customers encountered problems with their installations, including leaks, faulty doors, and incorrect fittings. In some cases, the company's response to these issues was deemed inadequate.
Common Praise
- Friendly and professional fitters
- High-quality windows and doors
- Efficient and tidy installation process
- Good value for money
- Helpful and informative customer service
Common Complaints
- Poor communication and customer service
- Quality control issues with installations
- Delayed or incorrect deliveries
- Difficulty in resolving issues with the company
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