At James The Sweep, we pride ourselves on being one of the most trusted and reliable chimney sweeping services in Kent and East Sussex. With years of experience and a team of highly trained and HETAS approved chimney sweeps, we have built a reputation for providing professional, reliable, honest, and helpful advice to all our customers. Our mission is to keep our customers safe from the risks of carbon monoxide poisoning and uncontrolled fires by providing top-notch chimney sweeping services.
Our Services
We offer a comprehensive range of chimney sweeping services, including standard brush sweeps for woodburning stoves and open fires, bird's nest removal, CCTV chimney inspections, and chimney sweep certificates. Our state-of-the-art equipment, including industrial vacuums with HEPA filters, ensures that our sweeps are not only effective but also clean and efficient. We also provide expert advice on chimney liners, pots, cowls, and bird guards, and can arrange installation of the best type of equipment for your home.
Why Choose Us
So, why choose James The Sweep for your chimney sweeping needs? For starters, we offer a genuinely friendly and helpful service, with punctual and reliable sweeps who always use fresh clean dust sheets. We are also HETAS approved and members of the Guild of Master Sweeps, giving you peace of mind that you're in good hands. Furthermore, we offer affordable pricing, with discounts for sweeping multiple chimneys at the same location, and repeat customers can book a chimney sweeping in advance. And, with our experience in servicing wood burning stoves, multi fuel stoves, Jetmaster fires, and Aga flues, you can trust that we have the expertise to get the job done.
Our Commitment
At James The Sweep, we are committed to providing the highest level of service to our customers. We understand the importance of keeping your home and family safe, and we take pride in being part of that process. With our comprehensive range of services, expertise, and commitment to excellence, you can trust that you're in good hands with James The Sweep.
Positive Reviews
Many reviewers praised James and his team for their professionalism, knowledge, and friendly service. They mentioned that James responded timely to their inquiries, arrived on time for appointments, and provided excellent advice on chimney maintenance and wood burner use. Reviewers also appreciated the clean and tidy work, politeness, and fairness of the team. Some even mentioned that they would highly recommend James and his team.
Negative Reviews
A few reviewers were unhappy with the service they received from James and his team. One reviewer mentioned that James never showed up for an appointment, and when they called to inquire, they were told that no one was home, which was not true. Another reviewer had to call numerous times to get a response from James after he failed to clear a blockage, and they eventually had to clear it themselves.
Other Comments
Some reviewers mentioned that they were initially skeptical after reading negative reviews but were pleased with their own experiences. One reviewer even defended James against claims of poor service, stating that James had always been friendly, reliable, and professional.
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