Empowering You to Take Control of Your Wellbeing
Passionate About Enhancing Your Home's Cosiness
Trafford Fireplaces & Stove Centre has been a trusted name in Cumbria for over 40 years, delivering warmth and elegance to homes across the region. We pride ourselves on offering top-notch products and services, ensuring that you find the perfect fireplace, stove, or gas fire to suit your needs.
Expert Guidance and Bespoke Solutions
Our knowledgeable and experienced staff have a deep understanding of our extensive product range. We take the time to understand your unique requirements and preferences, offering expert advice to help you make informed decisions.
A Diverse Range of Products
From traditional gas fires to contemporary electric options, we offer a diverse selection of fireplaces and stoves to suit any taste and budget. We also have a diverse range of fuels available, including traditional logs, contemporary bio-ethanol, and efficient gas options.
Exceptional Customer Service
At Trafford Fireplaces & Stove Centre, we believe in building relationships with our customers. Our dedicated team provides exceptional customer service from initial consultation through installation and beyond. We are passionate about ensuring your complete satisfaction and delight in exceeding your expectations.
Our Services
- Bespoke fire and stove recommendations
- Free surveys and consultations
- Professional installation by certified engineers
- Comprehensive after-sales care and support
- Expert advice on fuel selection and safety
What Sets Us Apart
- Commitment to Quality: We partner with leading manufacturers to bring you the highest quality products available.
- Unwavering Expertise: Our team has extensive experience and deep knowledge of all our products.
- Focus on Sustainability: We are committed to offering environmentally friendly and efficient solutions.
- Exceptional Customer Care: We prioritize your needs and ensure a seamless and enjoyable experience from start to finish.
Contact us today and let us help you create a warm and inviting atmosphere in your home!
Customer Reviews Summary
Product Quality and Knowledge
- Positive feedback from customers regarding the quality of products and staff knowledge, with recommendations from satisfied customers.
Customer Service
- Excellent service provided by staff, with a focus on customer satisfaction and helpful advice.
- A few customers mentioned a lack of hard sell, and staff being knowledgeable without being pushy.
Installation and Workmanship
- Mostly positive feedback on installation and workmanship, with some customers noting quick installation times and minimal mess.
- A few issues mentioned, such as a tricky setback during installation, but resolved well.
Communication
- Mostly positive feedback on communication, with staff being responsive and helpful.
- A few customers mentioned having to call for a quote and arrange a visit, and some disappointment with areas not being covered.
Price and Value
- A mix of feedback on price and value, with some customers noting good value and others mentioning being able to find parts cheaper online.
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