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At Zurleys, we pride ourselves on being a family-run online retailer that has been operating since 2012, providing high-quality furniture and homeware to customers across the UK. Our mission is to offer trendy, low-cost furniture and home furnishings that cater to diverse tastes and styles.
Our Story
Established in 2012, we have been committed to delivering exceptional quality furniture and homeware, sourced directly from our trusted suppliers in the UK. Our primary objective is to provide our customers with an extensive range of furniture and home decor products that exude style, functionality, and affordability.
Our Services
We take pride in offering a vast array of products that cater to various rooms and styles, including living rooms, bedrooms, dining rooms, home offices, and outdoor spaces. Our product range includes furniture, lighting, mirrors, rugs, storage solutions, and much more. With a focus on quality, affordability, and customer satisfaction, we strive to ensure that our customers receive exceptional value for their money.
What Sets Us Apart
At Zurleys, we're committed to providing exceptional customer service, free delivery on most items, and a no-quibble returns policy. Our team is dedicated to delivering outstanding support and assistance, ensuring a hassle-free shopping experience. We believe in building long-term relationships with our customers, and we strive to exceed your expectations with every interaction.
Our Commitment
We're dedicated to continually improving our services and product range, ensuring that our customers receive the best possible shopping experience. With a focus on quality, affordability, and customer satisfaction, we aim to become the UK's leading online furniture and homeware retailer.
Company Overview
The company, Zurleys, seems to have a strong reputation for providing excellent customer service and delivering high-quality products.
Products and Quality
The products offered by Zurleys are described as beautiful, unique, and of high quality. Customers have praised the company for the quality of their ceiling lights, mirrors, floor lamps, dining tables, and industrial-style lamps.
Delivery and Communication
While there were some issues with late delivery in one instance, the company rectified the problem and ensured that the customer received their product. The communication from the company is described as great, with one customer praising the phone call they received to confirm their order.
Customer Service
The customer service provided by Zurleys is exceptional, with customers expressing their gratitude for the help they received. One customer was particularly impressed when the company replaced a broken glass at no extra cost.
Issues and Negatives
One customer had a poor experience with the website, encountering issues with logging in and making payment. This customer was unable to progress to the payment stage and was unable to receive the 5% discount offered to new customers.
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