Business Details
23 Years
experience
Expert IT Services & Computer Repairs in Carlisle
Established in 2003, @ Cyber Cafe has evolved from its origins as Cyber Cafe to become a trusted provider of comprehensive IT solutions. Our team combines over 20 years of combined industry experience with formal education in ICT from Carlisle College and the University of Northumbria. We specialise in computer and mobile device repairs, custom database design, website development, and network installations, serving both individual clients and small-to-medium businesses. Our commitment to technical excellence is matched by our dedication to customer satisfaction, operating a no-fix no-fee policy with free, no-obligation quotes. Located in central Carlisle, we offer a range of services from hardware maintenance to data recovery, ensuring tailored solutions for our clients' evolving technological needs.Our expertise extends to security system installations, media conversion services, and search engine optimisation, delivered through a combination of in-house innovation and practical experience. We maintain a strong focus on community engagement through our physical location on Warwick Road, providing accessible IT support and reconditioned equipment opportunities. Our approach combines technical proficiency with transparent communication, ensuring clients receive both expert service and clear guidance throughout their projects.
Services
Computer Repairs
Phone Repairs
Database Design
Website Development
Network Installations
Data Recovery
Security Systems
Media Conversion
Details
- Year established: 2003
Highlights and features
- We offer over 20 years of combined IT experience
- We provide a no-fix no-fee service with free quotes
- We specialise in custom database and website design
- Our team has extensive ICT education from Carlisle College
- We offer tailored IT solutions for small businesses
What people say
No-fix no-fee guarantee
Knowledgeable staff
Rapid repair service
Competitive pricing
Custom solutions
Services
Computer Repairs
We provide comprehensive computer repair services covering hardware failures, software issues, and system optimisation. Our technicians handle desktops, laptops, and peripherals with rapid turnaround times. All repairs come with a no-fix no-fee guarantee and free initial diagnostics.
Database Design
Our custom database design service creates tailored systems for business management and client tracking. We develop scalable solutions optimised for performance and security, with integration capabilities for existing workflows and reporting requirements.
Website Development
We create responsive websites with custom designs and functionality. Our service includes domain configuration, hosting setup, and search engine optimisation. We specialise in WordPress themes and social media integration for enhanced online visibility.
Data Recovery
Our data recovery specialists retrieve lost information from damaged storage devices. We handle hard drive failures, accidental deletions, and system crashes using advanced recovery techniques while maintaining data integrity throughout the process.
Security Systems
We install and maintain security systems including DVR and NVR solutions. Our service covers system design, hardware installation, and ongoing support for both residential and commercial properties with remote monitoring capabilities.
People
Ian
Co-Owner & IT Specialist
With formal ICT education from Carlisle College and five years of university study, Ian brings extensive technical expertise to @ Cyber Cafe. He manages complex IT projects and client database solutions.
Matthew
Co-Owner & Systems Engineer
Matthew combines college-level ICT training with practical experience in computer maintenance and network installations. He oversees hardware repairs and security system deployments while managing day-to-day operations.
Questions
What IT services do you offer in Carlisle?
We provide computer repairs, phone/tablet servicing, database design, website development, network installations, and security system fitting across Carlisle and surrounding areas.
Do you offer free repair assessments?
Yes, we provide free diagnostics and no-obligation quotes for all repair services with our no-fix no-fee guarantee.
Can you create custom database solutions?
Our database design service creates tailored systems for business management, client tracking, and invoice management with full implementation support.
Are you qualified ICT professionals?
Our team holds formal ICT qualifications from Carlisle College and universities, with 20+ years combined experience in IT services and repairs.
What are your opening hours?
We're open Monday-Friday 10am-6pm at our Warwick Road location. Emergency repairs require prior arrangement outside these hours.
