Helping you as quickly and efficiently as possible
Located in Penrith and serving Cumbria since 2000, Beacon Computers is your trusted partner for all things computer-related. We're passionate about providing high-quality products and services that empower our customers and enhance their digital experiences. With over two decades of expertise, we understand the unique challenges and opportunities that technology presents in today's digital age.
Our Mission
Our mission is to empower our customers through technology. We strive to offer:
- Responsive and personalized support: We understand the importance of fast and efficient assistance, and we're dedicated to providing tailored solutions to meet your specific needs.
- Expert technical knowledge: Our team of skilled technicians are highly experienced in all aspects of computer hardware, software, and networking.
- Competitive pricing: We offer competitive rates for both our products and services, ensuring value for money without compromising quality.
Our Services
We offer a comprehensive range of services to meet your diverse technological needs, including:
Hardware & Software Solutions
- Hardware installation, upgrades, and repairs
- Software installation, troubleshooting, and optimization
- Data transfer and migration services
- Solid State Drive (SSD) installation and cloning
- Health checks and vulnerability assessments
Support & Repair Services
- On-site and remote technical support
- Data recovery and hardware repairs for all major brands
- Data recovery from crashed or malfunctioning devices
- Virus and spyware removal
New & Refurbished Hardware
- Sale of new and refurbished laptops, desktops, tablets, and other computer components
- Free quotations and consultations to help you find the perfect technology solution
- Part exchange programs for eligible devices
Dedicated Solutions
- Cloud computing and network solutions
- Smart TV setup and configuration
- Data cabling and network infrastructure installation
Our Commitment
At Beacon Computers, we pride ourselves on:
- Building lasting relationships with our customers
- Delivering exceptional customer service
- Staying at the forefront of technological advancements
- Providing honest and transparent advice and guidance
Customer Satisfaction and Service
The reviewers have had a uniformly positive experience with Beacon Computers, with all authors giving the highest rating of 5 stars. The reviews highlight the excellent customer service, professionalism, and expertise of the staff. Many reviewers mention the quick turnaround time for repairs, with some even noting that they were fully functional with a new screen or battery within a week. The prices are also considered reasonable and fair.
Communication and Honesty
Several reviewers praise the clear communication and honesty of the staff. Some mention that they were kept informed throughout the repair process, while others appreciate the staff's upfront honesty about the cost and feasibility of repairs. In one instance, a reviewer was initially told that their laptop could not be repaired, but the staff was honest about the fact that it would be cheaper to buy a new one.
Expertise and Knowledge
The reviewers are impressed with the staff's expertise and knowledge in computer repair. Many mention that they were able to diagnose and fix complex issues, such as faulty battery replacements and data recoveries. One reviewer even notes that the staff was able to recover thousands of photos and documents from a hard drive that had been left broken for over 8 weeks.
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