Business Details
Your Trusted Care Partner in Smethwick
The Poplars Nursing Home is a family-run establishment dedicated to delivering exceptional person-centred care in the heart of the Midlands. With 51 beds and a strong emphasis on familial values, we combine compassionate support with clinical excellence to create a welcoming environment for residents. Our culturally sensitive approach ensures individual faith and dietary preferences are respected, while our 3.5m investment in facilities underscores our commitment to modern, high-quality care. Central to our ethos is the belief that dignity, kindness, and happiness should underpin every aspect of resident life. We actively foster a sense of home through tailored care plans, regular activities like reminiscence therapy and music sessions, and open communication with families. Our team, led by directors Mr Roshan Dass, Mrs Sandeep Shehmar, and Dr Narinder Narhlya, prioritises transparency and continuous staff development to maintain industry-leading standards.Recognised by the Care Quality Commission for positive staff-resident interactions and effective healthcare monitoring, we remain open to unannounced visits as a testament to our confidence in service quality. From end-of-life care to specialised support for chronic conditions, our holistic model addresses medical, psychological, and social needs. Regular care plan reviews and a structured complaints policy ensure ongoing improvement, while secure parking and disabled-friendly access reflect our visitor-focused approach. With a legacy of national acclaim, we continue to build on our reputation as a benchmark for care excellence in Smethwick.
Services
End of Life Care
Dementia Care
Multiple Sclerosis Support
Diabetes Management
Private GP Service
Neurological Disorder Care
Heart Failure Support
Highlights and features
- We provide family-run care with corporate-level investment and clinical expertise.
- Our culturally sensitive approach respects individual faith and dietary preferences.
- Regular CQC inspections confirm our high standards of resident-staff interaction.
- 3.5m facility upgrades ensure modern, accessible care environments.
- Staff undergo continuous training to meet evolving clinical and governance needs.
Associations and certifications
- Care Quality Commission (CQC)
What people say
Highest quality of care
Staff treat me well
Well cared for
Choice of food
Regular activities organised
Services
End of Life Care
Our end-of-life care prioritises comfort, dignity, and individual preferences during life's final stages. A multidisciplinary team creates personalised care plans addressing physical, emotional, and spiritual needs while supporting families. Regular reviews ensure evolving requirements are met with compassion and clinical expertise.
Dementia Care
Specialised dementia care combines clinical excellence with person-centred approaches to manage cognitive decline. Our trained staff implement tailored activities and environmental adaptations to enhance quality of life, while family involvement ensures continuity of personal history and preferences in care delivery.
Multiple Sclerosis Care
We provide comprehensive care for MS and autoimmune conditions, focusing on symptom management and maintaining independence. Our clinical team employs evidence-based interventions alongside adaptive therapies to address mobility, fatigue, and neurological challenges within a supportive environment.
Chronic Diabetes Care
Our diabetes specialists deliver 24/7 monitoring and treatment for complex cases, including dietary management and insulin administration. Individualised care plans address complications like neuropathy while promoting overall wellness through structured exercise and medical oversight.
Private GP Service
Residents benefit from immediate access to private GP services, reducing hospital visits. This integrated approach ensures timely diagnosis, medication management, and coordination with specialists, maintaining continuity of care within our secure facility.
People
Mr Roshan Dass
Director
Mr Dass oversees daily operations and leads our 3.5m facility expansion. With hands-on management experience, he ensures our family values translate into compassionate resident care while maintaining regulatory compliance.
Mrs Sandeep Shehmar
Director
Mrs Shehmar manages staff training and development. Her leadership ensures our team maintains clinical excellence while fostering the warm, family-oriented atmosphere that defines The Poplars Nursing Home's care philosophy.
Dr Narinder Narhlya
Director & Clinical Lead
Dr Narhlya directs clinical development and financial strategy. As a medical practitioner, he ensures our care models align with best practices, overseeing complex case management and maintaining partnerships with healthcare professionals.
Questions
What types of care does Poplars Nursing Home provide?
We specialise in residential, dementia, end-of-life, and complex clinical care including diabetes management, heart failure support, and neurological disorder care for residents requiring 24/7 nursing.
Is Poplars Nursing Home CQC-registered?
Yes, we're regulated by the Care Quality Commission (CQC) with provider ID 1-645466343, ensuring our services meet national standards for safety and quality in care provision.
Can visitors access the home outside regular hours?
Our home remains open during daylight hours for unannounced visits, reflecting our commitment to transparency and family involvement in resident care.
How does staff training ensure quality care?
All staff complete industry-approved courses with regular updates. Clinical teams receive specialised training for conditions like dementia and MS, ensuring expertise in managing complex care requirements.
What activities are available for residents?
We offer weekly reminiscence therapy, quizzes, sing-songs, and professional music entertainment tailored to residents' interests, promoting social engagement and cognitive stimulation.
