Business Details
49 Years
experience
Emergency
services
Your Trusted Partner for London Property Services
Established in 1977, we are one of London's leading property services groups, delivering exceptional service, communication, and results across the capital. With over 800 employees and 60+ branches, our expertise spans residential sales, lettings, block management, and specialized services like Build to Rent and corporate relocations. Our team combines deep local knowledge with a commitment to innovation, ensuring clients receive tailored solutions that meet evolving market demands. Recognized for our integrity, we are regulated by The Property Ombudsman and ARLA, with Client Money Protection safeguarding client funds. Our partnership with London Youth since 2017 reflects our dedication to community impact, having raised over 400,000 to support young people's development. With a Trustpilot rating of 4.5 stars from 6,500+ reviews, we prioritize transparency, professionalism, and long-term client relationships.Our 50-year heritage in block management and 2.5bn property sales volume in 2024 underscore our market leadership. We offer 24/7 emergency support for landlords and tenants, alongside digital tools for property valuations and market insights. Our nine business divisions work collaboratively to address every aspect of London's dynamic property landscape, from new homes to professional surveying services.
Services
Residential Sales
Residential Lettings
Block Management
Build to Rent
Property Valuations
Corporate Relocations
New Homes Sales
Property Solicitors
Survey Services
Details
- Year established: 1977
Highlights and features
- We have 47 years of specialist property experience in London's unique market
- Our 60+ local branches provide unmatched area-specific expertise
- 2.5bn property sales volume demonstrates market leadership in 2024
- 24/7 emergency support for landlords and tenants included in management services
- Recognized by The Property Ombudsman and ARLA with Client Money Protection
Associations and certifications
- The Property Ombudsman
- ARLA
What people say
Exceptional service
Accurate valuations
Professional team
Local expertise
Prompt communication
Services
Residential Sales
We offer comprehensive residential sales services across London with local expert valuations and marketing strategies. Our 60+ branches provide neighborhood-specific insights to maximize property value. With 2.5bn sales volume in 2024, we combine market leadership with personalized client support through every transaction stage.
Block Management
Providing comprehensive block and estate management services since 1977, we manage 14,000 active tenancies across London. Our services include maintenance coordination, financial administration, and 24/7 emergency support. With nearly 50 years' experience, we ensure compliance with property regulations while maintaining high resident satisfaction.
Residential Lettings
Our lettings service manages 14,000 active tenancies across London with tailored property marketing and tenant vetting. We offer rent collection, maintenance coordination, and compliance services. With local branch expertise and digital tools, we help landlords maximize returns while ensuring regulatory compliance and tenant satisfaction.
Property Valuations
We provide accurate, no-obligation property valuations from local experts across our 60+ London branches. Using current market data and comparable sales, our valuations help clients make informed decisions about selling, buying, or renting property in London's dynamic market.
Build to Rent
Our specialist Build to Rent service optimizes asset management and tenant experience for modern rental developments. We offer leasing strategies, resident retention programs, and operational efficiency solutions tailored to institutional investors seeking long-term returns in London's private rented sector.
People
Emma Munday
Head of Residential Lettings
With over 20 years in London property management, Emma leads our lettings division, overseeing 14,000 active tenancies and ensuring high service standards across all branches.
James Fownes
Head of New Homes
James directs our new homes sales strategy, leveraging 15+ years of London development experience to connect buyers with prime residential opportunities across the capital.
Questions
What property services do you offer in London?
We provide residential sales and lettings, block management, Build to Rent solutions, new homes sales, property valuations, and professional surveying services across London.
How can I get a property valuation?
Request a free valuation from our local experts through our website or contact your nearest branch for an in-person assessment.
Do you offer emergency property support?
Yes, we provide 24/7 emergency support for landlords and tenants through our dedicated helpline.
Are your services regulated?
We are regulated by The Property Ombudsman and ARLA, with Client Money Protection ensuring financial security for all transactions.
How many branches do you have in London?
We operate 60+ estate agent branches across London, ensuring local expertise and convenient access to property services.
